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People Analytics Manager, CloudKitchens - Los Angeles

Los Angeles

People Analytics Manager, CloudKitchens - Los Angeles, US. 

 

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains.  



What you’ll do

  • Set the strategy and drive implementation and maintenance of data architectures, models, protocols, and source-of-truth definitions to support scalable development of analytical data products.
  • Direct "what-if" scenario planning and analysis to identify the return and impact of specific people-related initiatives.
  • Partner with an ecosystem of stakeholders to assess people's data product needs, use first principles and systems thinking to identify the underlying problems, and propose holistic solutions.
  • Design, develop, and maintain a cohesive portfolio of customer-obsessed data products.
  • Direct your team to conduct data analysis to identify trends from people-related data across the company, aligned to People team priorities or ad-hoc requests.
  • Serve as the product leader and liaison to the engineering team in supporting the development of a holistic ecosystem of internal people-related data infrastructure and products at scale.
  • Act as a liaison to the People Science function within People Analytics to ensure alignment in insight and focus areas of analytical output.
  • Develop and run central team processes to ensure the People Analytics team works on the most impactful work at any given time and delivers data products on time.
  • Proactively develop People Analysts in both technical and non-technical skills needed.
  • Effectively coach and mentor people analysts to support the successful delivery of their work.

 

What we’re looking for

  • Bachelor's Degree; Graduate Degree preferred.
  • 10-15 years of relevant work experience, with 7-10 years of domain experience.
  • Experience working in organizations with established People Analytics functions, ideally with multiple business lines and global operations.
  • Statistical coding skills (SQL, R, Python, SAS), data visualization techniques, and statistical methods.

 

Why join us 

  • Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
  • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.



What else you need to know 

This role is based in our Los Angeles office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

 

Ready to join us as we serve those who serve others? 

 

#LI-Onsite

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