Facility Technician II - New York City

New York City

Who we are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility, we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains. 

Why this role is different

This isn’t a typical HVAC job chasing random service calls.

  • Work on modern, standardized commercial kitchen facilities
  • Predictable environments → faster diagnostics, less guesswork
  • Mix of hands-on repair + system troubleshooting + facility support
  • Opportunity to grow into Facilities or Regional leadership roles
  • Be part of a rapidly growing operation in a $100B+ industry
  • Independent problem-solving with access to a collaborative support network (engineering, senior techs) for complex escalations

 

What you’ll do

HVAC/R & Facilities Maintenance

  • Perform preventative maintenance and repairs on commercial HVAC/R systems
     (WIC/R, RTUs, exhaust fans, hoods, make-up air units, DOAS systems)
  • Diagnose and troubleshoot system issues across multiple sites
  • Support refrigeration and kitchen ventilation systems

Facility Operations Support

  • Conduct site inspections to ensure equipment is operating safely and efficiently
  • Handle basic electrical and plumbing maintenance as needed
  • Coordinate with external vendors for specialized repairs and warranty work

System Performance & Troubleshooting

  • Use Building Management Systems (BMS) to monitor performance and diagnose issues
  • Provide remote troubleshooting support to onsite teams and vendors
  • Review reports (startup, testing, balancing) to verify system performance

New Site Support

  • Assist with new facility openings by verifying installation and system functionality
  • Identify issues early and coordinate corrective actions

What your week looks like

  • 70% hands-on HVAC/R maintenance & repair
  • 20% troubleshooting & diagnostics (onsite + remote)
  • 10% inspections, reporting, and system verification

 

What we’re looking for

Required

  • 4+ years of commercial HVAC/R experience
  • Experience working with rooftop units, ventilation systems, or refrigeration(WIC/F)
  • Strong troubleshooting and diagnostic skills
  • Valid driver’s license and ability to travel between sites locally

Preferred

  • HVAC Universal certification (EPA, trade school, or equivalent)
  • Experience in restaurants, hospitality, or multi-site facilities
  • Working knowledge of electrical and plumbing systems

Work Environment & Schedule

    • Field-based role across the Greater New York, NY area
    • Local travel between sites (home daily)
    • Monday–Friday schedule with on-call rotation and overtime opportunities

 

Why join us 

  • Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.
  • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This is a field-based role in the Greater New York Area with blended daily site and remote work. 

Job Type: Full-time - Onsite

Pay: Ranging from $34.00 - $40.00/hr (based of years of experience)

Expected hours: 40 hours per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Mileage and Toll Reimbursement

Work Location: Greater New York Area

Looking forward to sharing more about a Career of Substance at CloudKitchens.

Ready to join us as we serve those who serve others?


We are an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

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Due to having multiple properties, a personal vehicle is preferred to have as a reliable form of transportation to get yourself to work and from job site to job site if and when needed.Due to having multiple properties a personal vehicle is preferred to have as a reliable form of transportation to get yourself to work and from job site to job site if and when needed.(Public Transportation is Okay for NYC roles)

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