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Benefits Manager - San Francisco, CA

San Francisco, CA

Who we are

CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

 

What you’ll do

  • Manage benefits brokers, vendors & carrier representative relationships.
  • Design and implement global programs that support CSS’s benefits philosophy.
  • Manage Global and US annual renewals and lead US open enrollment planning, budget management to include identifying and recommending changes/enhancements to benefits and/or cost-sharing.
  • Oversee US Compliance filings and Audits (ie: 5500 or state filings)
  • Provide guidance to the People team on benefits administration responsibilities, including employee inquiries, claims assistance, eligibility, billing, COBRA, ACA, leave of absence & disability.
  • Manage and administer the global design, implementation, and administration of benefit plan programs, including health, welfare, retirement, leave of absence, and other offerings.
  • Conduct benchmarking, gap analysis & make thoughtful recommendations to ensure the competitiveness and cost efficiency of CSS programs.
  • Seek opportunities for process improvements and recommend solution
  • Manage a small team of benefit associates

 

What we’re looking for

  • Global Benefits Experience: Experience designing, implementing, or managing global benefits programs across multiple countries.

  • Vendor & Broker Management: Experience managing benefits vendors and brokers, including renewals and negotiations.

  • Benefits Administration: Experience with open enrollment, benefits renewals, and program administration.

  • Stakeholder Management: Ability to partner with HR, Finance, and leadership to support benefits strategy and operations.

  • Process & Systems: Experience improving benefits processes and working with HRIS or benefits platforms.

 

Why join us 

  • Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone. 
  • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

 

What else you need to know

This role is based in our San Francisco office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) work from one of our office locations 5 days a week. 

Looking forward to sharing more about a Career of Substance at Cloudkitchens.

The base salary range for this role is $139.000 - 164.000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
CSS accepts applications on an ongoing basis.

 

Ready to join us as we serve those who serve others? 

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