Sales Operations Associate - Makati City, PH

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

 

Overview

The Sales Operations Associate supports the day-to-day efficiency and accuracy of the sales organization. This role focuses on maintaining commission processes, ensuring data integrity in Salesforce, prospect research and assisting with reporting and operational tasks that enables the sales team to operate effectively.

Working closely with Sales, Finance, HR, and Revenue Operations, the Associate helps execute commission workflows, maintain clean and reliable data, and support cross-functional coordination. Through strong attention to detail and process discipline.

 

What you’ll do

• Commission Administration: Provide monthly commission calculations, resolve commission-related inquiries, and payout tracking to ensure accuracy and timeliness.
• Reporting and Administrative Tasks: Support the sales team in generating recurring reports and administrative tasks as required by the business or specific projects. Ensure reports are delivered on time and documentation is well organized.
• Data Enrichment and Prospect Research: Gather and organize company and contact information based on defined criteria to support outbound and strategic initiatives.
• CRM & Data Management: Clean, maintain, and validate Salesforce data to ensure accuracy and reliability.
• Strategic Projects: Support in initiatives that optimize sales workflows, sales pipeline, and processes.

 

What we’re looking for

• Experience with any CRM tools like Salesforce or HubSpot is a plus
• Proficiency in Excel, Google Sheets, or other analytical tools.
• Previous experience in a Sales or Sales Operations role.
• Experience creating reports or dashboards using data visualization tools

 

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Makati City office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

 

Ready to join us as we serve those who serve others? 

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