Back to jobs

Product Manager - Fleet Management

Pittsburgh, PA

Who we are 

Lab37 Robotics, is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.

 

About the role

Own the product definition, strategy and roadmap for tools that support Lab37's deployed robots from commissioning through service. Turn field insights and fleet data into clear priorities and requirements. Lead the product lifecycle from discovery through rollout and iteration. Optimize for uptime and technician effectiveness.

 

What you’ll do

  • Own the fleet management product roadmap: define the fleet management product features, and prioritize needs using field research, fleet data, and business impact.
  • Define commissioning and configuration: ensure each robot has a trusted identity, approved configuration, and verifiable deployment history.
  • Create clear fleet visibility: help teams understand system health, performance, and emerging risk across sites.
  • Make maintenance proactive: use telemetry anomalies and fault patterns to trigger useful alerts and preventive service actions.
  • Improve service and repair: design the workflow from issue triage through verified return to service. Ensure technicians can access repair guidance and record completed work onsite or offline.
  • Define system integrations: ensure fleet tools exchange reliable asset and service data with ERP and related systems.
  • Lead delivery and rollout: write clear requirements, run field pilots, and use results to improve releases.
  • Drive cross-functional decisions and results: align the teams needed for each initiative and resolve trade-offs quickly. Define measurable outcomes, then use fleet availability and service performance to guide priorities.

 

What we are looking for

  • Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field; MBA or equivalent business experience a plus.
  • 7+ years of relevant experience, including 5+ years building B2B products for robotics, connected equipment, or field operations.
  • Proven track record turning ambiguous operational problems into shipped products with measurable results.
  • Experience using telemetry and service data to guide product decisions. Familiarity with fleet monitoring or predictive maintenance is a plus.
  • Systems thinking across connected devices, cloud software, and enterprise integrations. Experience with ERP or asset management systems is valuable.
  • Strong written and verbal communication with the ability to influence technical and operational teams. Comfortable spending time with field users and designing mobile or offline technician workflows.

 

Why join us

  • Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
  • Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
  • Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

 

What else you need to know

This role is based in our Pittsburgh office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $165,000 - $195,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

 

Ready to join us as we serve those who serve others? 

#LI-Onsite

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ATOMS Careers page’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...