Site Reliability Engineer

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work

We’re seeking a Site Reliability Engineer to join our SRE Foundations team whose mission is to: “establish and maintain infrastructure patterns that provide product engineering a straightforward and reliable foundation.” You will be working with a cross-functional, distributed team that has a mandate to improve Culture Amp’s software delivery and has a strongly supportive internal culture.

As part of this team of amazing humans:

You will:

• Work closely with other engineers to build, maintain and enhance our services following industry best practices.
• Work with product teams and end users of SRE tooling to understand their needs, requirements and problems, then work to develop, refine, slice, implement and measure the impact of the solution.
• Collaborate with other engineers in the team through pair programming, writing solution designs, or giving feedback on pull requests, to build a shared understanding of the work.
• Participate in technical conversations, provide technical suggestions and be willing to own decisions.
• Work with our security team to ensure the environment meets modern security standards (SOC2, ISO27001)

You have:

• A command of at least one backend programming language, and be comfortable learning TypeScript (as we use CDK and CDKTF heavily) and Golang (many SRE tools are written in it). Our developer teams also work in Ruby, Kotlin and Python, so being able to understand and debug those languages is a plus.
• Experience with or knowledge of distributed systems and event-driven architecture (e.g. Kafka) is a big plus.
• Familiarity with operational practices and systems (e.g. Observability, Security, CI/CD, Configuration management, etc.)
• Cloud experience in AWS. GCP knowledge is a plus as we use it for some AI workloads.
• A passion for automation and eliminating toil.
• A drive to learn and hone your engineering craft. 

You are:

• Able to participate in a paid weekly on-call rotation approximately once every 6 weeks.
• Able to show your hands-on technical skills and effectively pair with other engineers in the team.
• An effective communicator both within your team and with external stakeholders.
• Commercially minded and pragmatic in your approach, balancing business needs with architectural constraints.
• Aligned with our values and be able to demonstrate them through your working practice. 

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

• Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
• Team budgets dedicated to team building activities and connection
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
• Extended year-end breaks: An extended refresh period at the end of year
• Excellent parental leave and in work support program available from day 1 of joining Culture Amp
• 5 Social Impact Days a year to make a positive impact on the community outside of work
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
• Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.