Identity & Access Management (IdAM) Administrator
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.
Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.
Title: Identity & Access Management Administrator
Location: Las Vegas, NV
Job Type: Full-Time, Exempt
About the Role:
Identity and Access Management (IAM) Administrator 1 is responsible for managing and supporting Curaleaf's IAM systems to ensure secure and efficient access to resources. This role involves implementing IAM policies, managing user authentications, identities, and maintaining compliance with security standards. The IAM Administrator works closely with IT, security, and business teams to manage access rights, troubleshoot issues, and enhance IAM solutions.
What You’ll Do:
- Documenting incidents, problems, and requests in the company ticketing system.
- Installation, configuration, and support of the hardware and software supported in the environment.
- Consistently follow up with users to insure proper function after issue resolution.
- Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc.
- Install and/or configure peripherals such as printers, keyboards/mice, etc.
- Resolve basic network issues such as wireless connections.
- Diagnose, troubleshoot, and repair basic issues with VOIP phone system which requires some knowledge of TCP/IP networking.
- Quickly acclimate with the company’s ERP system and provide basic support for users.
- Identifying problems in the environment and driving then to resolution. From making sure the workplace environment is clean to identifying recurring failures and notifying the appropriate product owner.
- Maintaining a clean work environment, answering Service Desk calls, and greeting team members with a smile.
- Provide phone and remote troubleshooting support to team members in all our locations.
- Support the latest Microsoft and Apple operating systems (Windows 11 and Mac OS X) and Office for Windows and Mac.
- Other technical tasks as assigned
What You’ll Bring:
- 3+ years of IT Service Desk support experience or Identity & Access Management Administrator
- Possess basic ITIL knowledge & certification.
- Working knowledge of TCP/IP networking/configuration, DHCP, DNS, etc.
- Working knowledge of Windows 11 management and configuration.
- VOIP experience is a plus.
- Experience in supporting audio and video conferences over Teams for individuals and in conference rooms.
- Knowledge of Office 365 administration and Microsoft Entra.
- Must be malleable and quick to adjust to a fast paced environment.
- Must be at least 21 years of age.
Subject to background check per state cannabis regulations
Nevada Hiring Range
$57,000 - $63,000 USD
What We Offer:
- Career Growth Opportunities
- Competitive Pay and Benefits (Health, Dental Vision)
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/AD&D Insurance, Short & Long-Term Disability
- Community Involvement Initiatives
- Employee Referral Bonuses and Product Discounts
Not all benefits listed above are available to all employees at all locations.
Curaleaf Awards and Achievements:
- 2023 Ragan’s Top Places to Work
- 2022 TIME100 Most Influential Companies
- 2020 Cannabis Doing Good’s Good Neighbor Award
- 2020 Minorities for Medical Marijuana’s Diversity & Inclusion Award
Follow us on Social Media:
Instagram: @curaleaf.usa
Twitter: @Curaleaf_Inc
LinkedIn: Curaleaf LinkedIn
Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate Social Responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives, and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.
Our Values:
- Lead and Inspire.
- Commit to Win.
- ONE Curaleaf.
- Driven to Deliver Excellence.
Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Individuals adversely impacted by the war on drugs are encouraged to apply.
Current Curaleaf employees should use our internal job board to apply for current openings: https://app2.greenhouse.io/internal_job_board
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