Partner Operations Analyst

Curated is on a mission to help people find exactly what they’re looking for

Whether it’s your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their needs faster. 

Curated is the home of America’s biggest community of Real Experts

Real Experts aren’t sales assistants. They’re people living ordinary lives, who also happen to be obsessively passionate about something. They have real, on-the-ground, lived experience — they’re not proficient in tennis, they’re fluent in it.

Making high-stakes purchases easier is only the beginning

Our Real Experts connect with customers in ways that would be unimaginable in any other retail context. They work hard to understand your needs, trade stories, help make plans, and keep in touch.

It’s why customers are obsessed with Curated – and why our Real Experts have a 4.96 average star rating over 85,000+ reviews.

As a Partner Operations Analyst, you will be responsible for data entry, partner onboarding, and ensuring the accuracy of partner integrations.

Key Responsibilities:

• Perform all data entry tasks accurately and efficiently.
• Execute processes to onboard new brands and partners.
• Ensure partner integrations are accurate and functioning correctly.
• Troubleshoot issues with existing brands through our live chat functionality.
• Clean and organize data in spreadsheets.
• Analyze data using advanced Excel functions to provide insights and support decision-making.
• Maintain data accuracy and consistency across all platforms.

Qualifications:

• Strong attention to detail and excellent organizational skills.
• Proficient in Microsoft Excel, including advanced functions such as VLOOKUP, XLOOKUP, and the ability to create complex IF statements.
• Experience with Shopify, particularly in managing products and sales channels.
• Ability to quickly learn new software tools and adapt to changing requirements.
• Experience in data entry, cleaning, and organizing large datasets.
• Strong analytical skills and ability to interpret data to derive meaningful insights.
• Excellent written and verbal communication skills in English.
• Ability to work independently and manage time effectively in a remote environment.

Preferred:

• Familiarity with e-commerce platforms and integrations.
• Basic understanding of API integrations and data flow between systems.
• Previous experience in partner or brand onboarding processes.
• Experience in troubleshooting and resolving integration issues.
• Coding (software development) experience.

While these qualifications are typical of a strong candidate, they are not exhaustive and not required unless noted. We take a holistic approach to hiring and would love to connect if this sounds interesting to you!

About Curated

Curated was founded in 2017 to humanize online shopping. Backed by Forerunner, Greylock, and CapitalG, we’ve built a collaborative shopping experience brought to life by passionate experts. Every shopper on Curated gets one-on-one personalized advice to find the perfect product, so they can enjoy more of what they love.

Through our expert community, Curated has created a new type of knowledge economy that enables people to earn meaningful income by sharing their expertise, from anywhere. 

Curated is an equal opportunity employer. We encourage candidates of all backgrounds to apply, as we strive to build a marketplace that serves every demographic with the highest level of quality and respect.