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Account Director, Client Experience

New York, New York, United States

Account Director, Client Experience (Hybrid NYC)

Corporate

 

Current Global is an award-winning global communications agency that puts humanity at the heart of everything we do, from our internal culture to the way we help clients understand that people want to connect with companies and brands as real and human as they are.

A member of the Interpublic Group of Companies (NYSE: IPG) and The Weber Shandwick Collective, our footprint spans Asia, Europe, MENAT, North and South America with strength and depth across corporate, consumer, health, and technology communications. Our dynamic team of public relations, marketing, and integrated media experts works with some of the world’s most iconic companies and brands to develop highly strategic and creative campaigns, collaborating across four talent communities: Client Experience, Insights, Creative, and Integrated Media.    

The best ideas come from a diverse mix of minds, backgrounds, and experiences, which is why we believe that diversity, equity, and inclusion are mission critical to building strong teams, cultivating great leaders, and creating an agency where everyone can do their best work. At Current Global, difference is valued, equality is a mandate, and inclusiveness is a reflex, not an initiative. A Fast Company World Changing Idea, Accessible by Design is our commitment that all communication we create will meet the highest accessibility standards to reach people with sight, hearing, and cognitive disabilities.  

 

POSITION PROFILE.

Current Global is seeking an Account Director, Client Experience with expertise in corporate communications.  A self-starter with an entrepreneurial spirit and integrated media mindset, the Account Director will be responsible for managing corporate-focused work – providing counsel related to corporate communications, executive visibility, thought leadership, media relations, issues management – in addition to serving as a day-today client lead and mentoring junior talent.

 

PRIMARY RESPONSIBILITIES.

  • Own responsibilities for executional leadership of multiple client programs, budgets, plans.
  • Maintain daily client contact, serving as a trusted resource and advisor.
  • Facilitate cross-functional team integration (strategy, creative, integrated media specialists), in addition to managing account-focused team members.
  • Drive development of communications plans, translating strategies into tactics and ensuring team deliverables align with objectives.
  • Become a trusted industry expert, going deep into client’s business to provide value.
  • Support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience.
  • Manage ongoing team resourcing/staffing to ensure successful delivery of work product.
  • Contribute to the career growth of junior team members, serving as mentor and role model.
  • Participate in agency development and assist with new business.
  • Demonstrate financial acumen in the areas of budgeting, billing and staffing.

 

QUALIFICATIONS

  • 7+ years of experience, preferably with some agency experience.
  • Corporate communications expertise.
  • Experience working with integrated teams and working on integrated campaigns.
  • Some experience with issues/crisis management.

 

ADDITIONAL INFORMATION.

 

Current Global recognizes that your health and wellbeing are a priority. We offer a full suite of benefits including medical; dental; vision; 401k (with employer match); tuition reimbursement; $60 monthly reimbursement to be used towards nourishing your health; flexible time off policy; flexible holiday schedules; short-term disability; paid employee family leave; family building benefit.

Current Global is proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applications without regard to age, race, color, religion, ethnic or national origin, protected veteran status, physical or mental disability, gender or gender identity, sexual orientation, marital status, or citizenship status. 

 

California residents who are past or current applicants, see our California Consumer Privacy Act Notice. 

 

We make our careers website accessible to all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@cmgrp.com. This email address is not for general employment inquiries or vendors. Rather, it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered. 

 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $100,000 - $130,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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