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Business Analyst

Philadelphia, PA

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

We are currently looking for a Business Analyst to join our team!

The Business Analyst’s primary responsibility will be to capture, manage, and provide quality assurance of the functional and business requirements for Custom-built solutions. This will primarily involve strategic tools and technologies that interface or otherwise relate to Custom’s Infinite Campus implementations.  The individual is expected to become a Subject Matter Expert (SME) in Infinite Campus and related State Reporting, Custom Reporting, and interfaces to third party systems.

This individual will work closely with project management and the development team to ensure development efforts accurately represent our clients' unique and specific needs.

This position requires a motivated, highly organized person who is driven to achieve results and can concurrently manage multiple projects.

Responsibilities include

  •         Thoroughly understand the business requirements and specifications related to the tools and technologies used in conjunction with Infinite Campus
    ·         Document and communicate functional requirements with the school district and the development team
    ·         Work closely with the key users and technical resources
    ·         Conduct client interviews
    ·         Design business and technical solutions to meet user’s requirements
    ·         Perform Quality Assurance on developed solutions to ensure proper functionality
    ·         Train Custom and/or client personnel on the use of developed solutions
    ·         Troubleshoot user issues in a ticketing system, as needed

 

Requirements for this position include:

This position requires an individual with exceptional problem-solving skills.  The ideal candidate will be detail oriented, highly motivated, and capable of handling multiple issues concurrently in a fast-paced environment.  They will also have experience directly interfacing with external customers as well as analyzing and documenting requests for service.

  • Bachelor’s degree
  • 1 - 3 years of post-college experience preferred
  • Experience in requirements gathering and deliverables documentation
  • Good analytical and evaluative skills
  • Demonstrated capability to deliver functional designs and solutions
  • Testing new developments with attention to detail
  • Written and oral communication abilities
  • Self-motivated with the ability to work independently
  • Work collaboratively in a team environment
  • Eagerness to learn and adapt to new challenges

 

Additional qualifications:

  • Experience with or knowledge of UML, RUP, etc. a plus
  • Understanding of SQL and Relational Database Systems a plus
  • Experience with Crystal Reports and/or MS SQL Reporting Services a plus

This position is based in Philadelphia, PA

CCS Offers:

  • Competitive salaries
  • Comprehensive benefits including:
    • Medical and dental plans
    • Company paid vision and short and long term disability plans
    • Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
    • 401K with employer match
    • Tuition reimbursement
    • Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
    • Company paid life Insurance
    • Paid holidays and vacation
    • Technical certification gift card rewards program

Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!  We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.  To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.

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