Digital Content Manager

Remote

Cuyana is seeking for a Digital Content Manager, who will be responsible for managing and optimizing content across our e-commerce site while working closely with cross-functional teams to ensure a superior customer experience.

This role will oversee content launches, analyze site performance data, and proactively drive improvements that enhance user experience and conversion rates. The Digital Content Manager will also help manage business requirements for new features and continuously refine content processes for greater efficiency.

This role will report into the Director of Technology

Benefits: Medical, dental, vision, life, disability; PTO and holiday pay; commuter benefit, 401k, bonus, and generous employee discount.

RESPONSIBILITIES

  • Gather assets, copy, and product information to prepare and launch new products and collections
  • Update homepage, navigation menus, and promotional elements to ensure efficient and accurate execution
  • Coordinate with design, marketing, and merchandising teams to ensure cohesive, high-quality content
  • Act as liaison among marketing, design, and technical teams, clarifying requirements and timelines
  • Leverage Shopify, Google Analytics, and other web analytics tools to track user behavior, conversion rates, and site performance
  • Produce dashboards and reports that provide actionable insights for stakeholders
  • Partner with technical teams to enhance analytics tools for deeper site observability
  • Identify bottlenecks and inefficiencies in content workflows and implement process improvements
  • Conduct ongoing market research to track e-commerce trends and competitor initiatives
  • Participate in user acceptance testing to ensure new features meet business expectations

REQUIREMENTS

  • 2-3+ years relevant ecommerce site content management and project management experience. Shopify experience a plus
  • Able to manage requirements for multiple projects with constant attention to detail -- work prioritization, planning and task delegation
  • A team player who thrives in small, start-up and fast paced environments; is a self-starter with the ability to act autonomously
  • Flexible, adaptable and ready to take on new projects outside of day-to-day scope, pending business needs
  • Embodies Cuyana's Fewer, Better ethos
  • Effective oral, presentation, and written communication skills
  • Adept with project management methodologies and tools
  • Able to utilize Google Sheets effectively for managing content and automations
  • Basic working knowledge of HTML, CSS and UX design principles to build site content pages preferred
  • Analytical and data-driven. Experience in Google Analytics and Shopify Analytics preferred

A CONNECTION TO OUR VALUES

We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments. 

  • Cultivate Community  – you are honest, inclusive, and always willing to lend a hand
  • Create Excellence – you are accountable, decisive, and drive for results
  • Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way

Compensation range for this role is $55,000 – $70,000 per year.

Actual compensation will be determined based on a variety of factors, including experience, skills, qualifications, and geographic location.

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