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Business Operations Analyst 2

Alexandria,VA

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day.

The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.

 

 We are seeking a highly organized and detail-oriented Business Operations Analyst to join our team in support of a federal client. The ideal candidate will play a critical role in ensuring the smooth execution of operational functions across multiple regional and field offices.

About this role:

This position requires strong analytical skills, the ability to manage multiple priorities, and a deep understanding of federal processes, particularly in investigative support, travel management, and compliance reporting.

Location:

  • Hanover, Maryland and Multiple locations across United States.

 

Key Responsibilities:

  • Support investigative operations by tracking case progress, managing portfolios, and assisting with task coordination across regional and field offices
  • Review and validate travel documentation in the Defense Travel System (DTS) prior to supervisor approval
  • Monitor and report on quarterly performance metrics for regional teams
  • Assist with budget planning and reporting related to office supplies, equipment, and training needs
  • Coordinate and support safety and self-inspections, ensuring compliance with internal procedures
  • Facilitate support services including equipment maintenance, technical assistance, and custodial coordination
  • Maintain and manage electronic and physical records; ensure data accuracy and accessibility
  • Interpret and apply operational policies and procedures; communicate guidance clearly across teams

Qualifications:

  • Bachelor’s degree or equivalent work experience
  • Minimum of 2 years of experience in a business operations or administrative support role
  • Strong verbal and written communication skills, with the ability to communicate effectively across teams and leadership levels
  • Proven experience with federal systems such as DTS or similar travel/financial platforms
  • Strong analytical, organizational, and problem-solving skills
  • Ability to manage competing priorities in a high-paced, mission-focused environment
  • Fluency in English (written and spoken)

Clearance:

  • Active Top Secret Clearance

 

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Cybermedia Technologies management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position. Cybermedia Technologies share a passion for delivering ethical service, innovation, and a commitment to results. Cybermedia Technologies is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).Please note: Candidate(s) may be required to go through pre-employment screening.

 

If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:

  • Paid vacation & Sick leave

  • Health insurance coverage

  • Career training

  • Performance bonus programs

  • 401K contribution & Employer Match

  • 11 Federal Holidays

 

 

 

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