ERP Specialist

Cyclic Materials is building a resilient circular supply chain for rare earth elements and other critical materials. Through our fully integrated proprietary technology platform, we recover rare earths from end-of-life products and transform them into high-purity materials used to produce new permanent magnets. These magnets are critical to the modern economy, underpinning AI, automotive, e-mobility, electronics, semiconductor, energy, defense, and other advanced manufacturing sectors.

Founded in 2021, Cyclic Materials has rapidly become a category leader in rare earth recovery, achieving commercial operations in less than five years. We currently operate facilities in Ontario and Arizona, with further expansion underway in South Carolina. Backed by investment accounts advised by T. Rowe Price Associates, Inc., alongside strategic investors including Microsoft, Amazon, Hitachi Ventures, BMW i Ventures, Jaguar Land Rover’s InMotion fund, Energy Impact Partners, ArcTern Ventures, and Fifth Wall, we are scaling quickly and building the industrial backbone required to meet growing global demand for a secure and sustainable supply of rare earths.

We have established an extensive and growing network of commercial partnerships with global industry leaders such as Solvay, Vattenfall, Lime, and VACUUMSCHMELZE, enabling the rapid deployment of recycled rare earth materials into real-world supply chains. Joining Cyclic Materials means tackling complex and exciting challenges at scale alongside a team committed to strong execution and measurable impact. If you are motivated by building critical infrastructure and advancing the circular economy, join us and help accelerate the growth of rare earth recycling.

Position Overview

The ERP Specialist will support the administration, operation, and continuous improvement of Cyclic Materials’ Microsoft Dynamics 365 Business Central ERP platform. This role is responsible for supporting ERP users across the company, managing system enhancements via configuration and customization, and partnering with stakeholders to deliver new capabilities as the organization continues to grow. The successful candidate will help ensure our ERP system remains a reliable, scalable, and effective platform for our operations.

Reporting to the Director of IT, this position is based at our corporate office in Toronto and will travel to company locations across Canada, the United States, and Europe.

Key Responsibilities

• Administer and support the day-to-day operation of Microsoft Dynamics 365 Business Central ERP.
• Configure, customize, and maintain the ERP platform to meet business requirements.
• Provide user support and troubleshooting across Finance, Supply Chain, Operations, Procurement, Sales, and other business functions.
• Gather business requirements and translate them into system improvements and technical solutions.
• Manage enhancement requests, issue tracking, and product backlog priorities.
• Support ERP implementation projects, including new modules, functionality, and process improvements.
• Develop and maintain standard operating procedures, user documentation, and training materials.
• Deliver user training and promote effective adoption of ERP processes.
• Collaborate with internal teams and external partners to support successful project delivery.
• Support system integrations and related business applications as required. 

 Qualifications

• 2–5 years of experience implementing, configuring, or supporting ERP Systems as a developer, consultant, administrator, or implementation specialist.
• Hands-on experience configuring and customizing ERP Systems.
• Experience supporting ERP systems in a manufacturing, industrial, mining, or natural resources environment.
• Experience with warehouse management, inventory control, production, and handheld scanning solutions.
• Familiarity with ERP modules such as Finance, Procurement, Sales, Inventory, Warehousing, Production, Maintenance, and CRM is an asset.
• Experience with Insight Works ISV solutions is considered an asset.
• Experience supporting organizations with multiple legal entities or operations across multiple countries is preferred.
• Bachelor’s degree in computer science, Engineering, Business, Information Systems, or a related discipline is preferred.
• Microsoft Dynamics 365 Business Central certification is preferred.

Why You Will Love Cyclic Materials  

• At Cyclic Materials, we're dedicated to supporting our workforce on their unique career journey
• We offer a competitive compensation package including Health and Dental coverage, RRSP (Canada)/ 401K (USA) contributions and a generous paid time off program that lets you recharge
• We value diversity and are committed to maintaining a workplace where everyone is respected and recognized for their contributions

The base compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

As an Equal Opportunity employer, Cyclic Materials is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email HumanResources@cyclicmaterials.earth. Applicants for roles in Canada or the United States must be authorized to work in the applicable country without current or future sponsorship from Cyclic Materials, including for an H1-B visa, F-1 visa (OPT), TN, L1-A visa, or any other non-immigrant status.

To all applicants, your interest and effort are sincerely appreciated. While we thank everyone for their application, only those selected for an interview will be contacted.