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Operations Monitoring Analyst

Chantilly, VA

**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

Operations Monitoring Analyst – Join Our Dynamic Team at D2 Consulting!

Are you a problem solver with a passion for IT systems and application monitoring? At D2 Consulting, we’re looking for a motivated and proactive Operations Monitoring Analyst to join our team and make a real impact. In this key role, you’ll use your expertise to monitor critical systems, troubleshoot issues, and ensure optimal performance across a variety of platforms. You'll work closely with cross-functional teams, driving the integration of new technologies and improving operations through insightful analysis.

If you're ready to take on exciting challenges, own your tasks, and help streamline operations, this is the opportunity for you!

Key Responsibilities:

  • Manage and Optimize Monitoring Systems: Use tools such as Microsoft System Center (Operations Manager), Riverbed SteelCentral (Aternity), vROps, Citrix Director, and others to monitor systems and applications for performance and stability.
  • Troubleshoot and Resolve Issues: Quickly identify system issues, perform root cause analysis, and collaborate with team members to resolve incidents.
  • Provide Regular Reporting: Conduct daily operational checks and generate status reports and briefings to keep all stakeholders informed on system health.
  • Support Performance and Capacity Planning: Create and maintain metrics and capacity planning reports to optimize the environments you monitor.
  • Enhance Monitoring Systems: Support the deployment and decommissioning of monitoring agents, ensuring seamless integration of new technologies.
  • Documentation and Standardization: Maintain up-to-date documentation, diagrams, and standard operating procedures for monitoring processes.
  • Continuous Improvement: Identify trends in performance gaps and proactively recommend improvements, driving key process enhancements.

What We’re Looking For:

  • Analytical Thinker: Strong problem-solving and troubleshooting skills, with the ability to dig into complex issues and provide effective solutions.
  • Excellent Communicator: Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical team members.
  • Self-Starter: Must be highly self-directed, able to work independently, and thrive in a team-oriented environment.
  • Ownership Mentality: Ability and enthusiasm to take full ownership of your tasks and responsibilities, driving results and innovation.

Qualifications & Experience:

  • Required Experience:
    • 3-5 years of hands-on experience in the IT industry, including experience with Windows systems, Active Directory, Exchange, File Services, and Print Services.
    • Active CompTIA Security+ CE certification (or any DoD 8570 IAT Level II qualification).
  • Desired Experience:
    • Associates Degree in Information Systems or an IT-related field (preferred).
    • Hands-on experience with Windows and Unix/Linux systems administration.
    • Practical experience in system monitoring with tools like MS SCOM, vROps, Aternity, or similar platforms.
    • Experience with virtual environments (VMware, Hyper-V) and desktop virtualization technologies (Citrix XenApp, Microsoft App-V).
    • Experience in IP voice and video services monitoring and support.

Why D2 Consulting?

  • Impact: Play a critical role in ensuring the stability and performance of essential systems that support key business functions.
  • Growth: Develop your skills by working with cutting-edge technologies and receiving mentorship from a team of experts.
  • Collaboration: Work in a dynamic environment where your contributions will be valued, and you’ll have the autonomy to drive results.
  • Professional Development: We support your growth with training, certifications, and opportunities to advance your career.

If you're excited about making an impact, optimizing systems, and continuously improving operations, we’d love to hear from you!

Additional Information

  • All your information will be kept confidential according to EEO guidelines.
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $135-155k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!
  • D2 is committed to maintaining a diverse environment. All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

 

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