IT Engineer

**ACTIVE TS/SCI SECURITY CLEARANCE AND POLYGRAPH REQUIRED**

Join Our Team as an IT Engineer – Empowering Innovation with D2 Consulting!

Are you an IT Engineer with experience in Microsoft Enterprise Systems Administration, ready to take on exciting challenges and contribute to a high-impact Federal Intelligence Agency project? D2 Consulting is looking for a skilled and motivated IT Engineer to join our team and support a dynamic contract that will enhance your career in a collaborative and cutting-edge environment.

As part of our team, you'll enjoy a competitive salary, generous benefits, and the opportunity to work alongside a talented group of professionals, all while advancing your technical expertise in a supportive and innovative atmosphere.

What You'll Do:

In this role, you will play a pivotal part in providing Tier II support to manage and maintain a large-scale Enterprise environment. You'll work with multiple Microsoft-based networks across a hybrid Windows & RHEL environment, supporting diverse security enclaves. You'll be key to ensuring systems run smoothly, troubleshooting issues, and improving user experiences.

Key Responsibilities:

• System Administration Advisory: Manage and support Windows and Linux workstations across EVDI and physical environments.

• Troubleshooting & Performance Enhancement: Diagnose application issues (crashes, functionality, and performance) and collaborate with external teams to optimize user experiences.

• Incident Resolution: Provide Tier II support for Linux and Windows applications, assisting customers with incident resolution.

• End-User Support: Offer remote desktop support to end-users to ensure smooth operations.

• System Incident Management: Analyze, resolve, and implement short-term workarounds and long-term solutions for system incidents. Respond to escalated service desk/team requests.

• Effective Communication: Collaborate with both technical teams and end-users, offering clear communication in both written and oral forms.

• Incident Triage & Response: Provide first-line support, triage, and notifications for system incidents.

• Special Projects: Participate in special projects and initiatives as needed to support ongoing improvements.

What We're Looking For:

• Education & Experience: A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent combination of education, training, or experience). 8+ years of related systems administration experience is required.

• Clearance: TS/SCI with Polygraph is required to support our Federal Intelligence Agency contract.

• Certifications: A current DoD Information Assurance (IA) Certification (e.g., CompTIA Security+ CE, SSCP, CCNA-Security) is required. CompTIA Security+ CE is preferred. You'll need to obtain the necessary DoD 8570 Computing Environment (CE) Training within six (6) months of hire.

• Technical Skills: Solid experience with Active Directory Administration, DNS, DHCP, DFS, LDAP, and troubleshooting applications like Outlook, Excel, Word, Java, and Internet Explorer.

• Experience with: Windows 10, Server 2012, and Server 2016, Linux OS, ServiceNow, NETS, and ITIL v3 or higher.

Nice to Have:

• Experience with Microsoft System Center Configuration Manager, PowerShell, and Virtualization Environments (VMware, Citrix).

• Familiarity with VMware User Experience Management (UEM) tools, Microsoft Exchange, telephone/video support, and networking.

• A proactive mindset and eagerness to contribute to mission-critical tasks in a fast-paced, collaborative environment.

Why Join D2 Consulting?

• Impact: Contribute to meaningful projects that support national security and innovation.

• Growth: Advance your skills in a supportive environment with opportunities for career progression.

• Benefits: Enjoy a competitive salary, health benefits, and generous personal time off to maintain a healthy work-life balance.

If you're ready to take your IT career to the next level, solve complex problems, and work on high-visibility projects, apply today to join D2 Consulting and make an impact on the future of federal technology initiatives!

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $135-155k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals.  As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience.  Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.