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VBDC Agent
Be essential at Cars Commerce Canada
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire & D2C Media, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don’t take our word for it. Awarded the 2024 Best Places to Work by Built In, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
ABOUT THIS ROLE:
*Must be willing to work the following hours*
Monday - Wednesday 12pm-9pm
Saturday- Sunday 9am-5pm
As a VBDC sales agent, you are the first contact of web customers who have shown an interest in a new or used vehicle. Your goal is to understand their needs and convince them to come to the dealership.
The key responsibilities include:
- Achieving and exceeding the VBDC’s objectives with respect to customer service standards, sales objectives, call duration and other objectives.
- Demonstrate professionalism at all times: on the phone and in emails.
- Perform other duties assigned by the immediate supervisor.
ABOUT YOU:
- Strong communication skills with proven ability to produce engaging, thoughtful and relevant content for press releases and bylines.
- Bilingualism (English and French).
- Sense of initiative, adaptability, meticulousness, and good judgment.
- 3 years of sales experience and ability to identify a sales opportunity.
- Flexible availability (possibility to work evenings and weekends).
- Ability to work cross-functionally and align teams to work towards common goals.
Preferred:
- Automotive industry expertise preferred.
Our Comprehensive Benefits Package includes:
- Medical, Paramedical & Dental Healthcare Plans
- New Hire Stipend for Home Office Set-Up
- Generous PTO
- Paid holidays
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-EJ #LI-Remote
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