HR Generalist

DebtBook is an industry-leading fintech software platform that revolutionizes the way local government, higher education, and healthcare finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, cash, leases, and subscriptions, streamline financial reporting, and share information simply with others. We are passionate about modernizing treasury management and simplifying accounting compliance in the public sector,  allowing organizations to break through operational barriers to unlock strategic insights.

WHAT YOU’LL DO

The HR Generalist is a critical, hands-on role responsible for owning and executing the day-to-day HR operations at DebtBook. This role is ideal for a highly experienced, adaptable HR professional who thrives in lean environments, can operate with minimal oversight, and is comfortable flexing across the full spectrum of HR.  As a key member of our small People team, this person will help stabilize, scale, and mature HR operations, ensuring a seamless employee experience.

HR OPERATIONS & EXECUTION

• Own and manage day-to-day HR operations across the employee lifecycle, including onboarding, offboarding, employee data changes, compliance, and HR systems administration.
• Serve as a hands-on owner of HRIS and people systems, ensuring data accuracy, clean processes, and continuous improvement.
• Lead or support transitions between PEOs, HRIS platforms, or other people systems, including planning, execution, and change management.
• Support or own benefits administration, including enrollments, employee questions, vendor relationships, and annual renewals.
• Partner closely with payroll providers and Finance; support payroll processes and audits, with the ability to step in hands-on if needed.
• Ensure HR compliance across federal, state, and local requirements; support audits, policy updates, and documentation.
• Continuously assess HR processes, identify gaps, create efficiencies with AI and self-service, and implement practical improvements suited for a growing startup environment.

EMPLOYEE RELATIONS & MANAGER SUPPORT

• Serve as a first point of contact for employee questions and concerns, providing thoughtful, compliant, and empathetic guidance.
• Support employee relations matters, performance conversations, investigations, and documentation in partnership with the Sr. HRBP.
• Help administer and reinforce performance management processes and HR initiatives.

CROSS-FUNCTIONAL PARTNERSHIP & PRIORITIZATION

• Effectively prioritize competing demands, knowing when to execute quickly, when to escalate, and when to pivot based on business needs.
• Partner cross-functionally with all departments to ensure smooth people operations.
• Bring a practical, business-minded approach to HR that balances employee experience with operational realities.

WHAT YOU BRING

• 5–8+ years of progressive HR experience across multiple facets of HR, with a strong emphasis on HR operations.
• Demonstrated experience working in small teams or startup environments with limited resources and high autonomy.
• Deep hands-on experience with HRIS platforms, benefits administration, and HR operations; experience transitioning PEOs or HR systems strongly preferred.
• Working knowledge of payroll processes and strong comfort partnering with payroll providers.
• Solid understanding of HR compliance and employee relations best practices.
• Strong interpersonal skills with a proven ability to establish trust and credibility with team members across the organization.
• Proven ability to manage day-to-day operations independently while staying organized, calm, and effective.
• Strong judgment and prioritization skills, with the ability to pivot quickly as business needs change.
• Clear, confident communicator with a practical, solutions-oriented mindset.

OUR “GOAT” VALUES

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take. 
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond 

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at DebtBook that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

WHY DEBTBOOK

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Competitive salaries plus equity (stock options) for all employees;
• Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match; 
• Flexible work schedules and generous leave policies (including unlimited PTO);
• Professional development opportunities and tuition reimbursement;
• Family and wellness perks;
• In-person social events;
• Top-of-the-line equipment,  and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.