Operations Specialist

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:

Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.

If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.

We are seeking a highly organized and proactive Operations Specialist to oversee and streamline the daily business activities across our US and MENA offices. This role is pivotal in ensuring seamless coordination between regional teams, managing travel logistics, procurement, vendor relationships, and compliance with all external legal and regulatory requirements. The ideal candidate will be instrumental in driving process improvements, managing budgets, and delivering insightful operational reports to support informed decision-making. If you thrive in a dynamic environment and have a strong aptitude for cross-functional collaboration and operational excellence, this position offers a unique opportunity to contribute to our company’s growth and efficiency on a global scale.

RESPONSIBILITIES

• Manage and oversee daily business operations to ensure efficiency and effectiveness in both the US and MENA offices.
• Ensure smooth operations and communication between the US and MENA office locations, addressing any issues that arise promptly.
• Handle travel arrangements efficiently, ensuring all logistics are cost-effective and well-coordinated.
• Oversee purchasing processes and maintain solid supplier relationships.
• Maintain and manage all external requirements, including legal, accounting, and state requirements, ensuring full compliance with relevant regulations and standards.
• Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Manage relationships with external vendors and service providers to ensure high-quality service and support.
• Support budget planning and management activities.
• Assist in preparing regular reports on operational performance, focusing on key metrics and identifying areas for improvement.
• Collaborate with other departments and teams to support overall business objectives and ensure smooth operational workflows.
• Coordinate with the IT representative to provide IT support and ensure seamless technology operations across offices.
• Ensure all operations comply with company policies and industry regulations.

QUALIFICATIONS

Required Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5+ years of experience in operations management.
• Proven experience in managing day-to-day business operations and ensuring smooth office operations.
• Strong knowledge of legal and accounting requirements.
• Fluency in English is a must.
• Excellent organizational and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in the MS Office Suite and other relevant software.
• Ability to manage multiple tasks and projects simultaneously.
• Strong attention to detail and a proactive approach to managing operations.

Preferred Qualifications

• Operations management experience with professional construction consultancies is a plus.

POSITION DETAILS

• Position: Operations Specialist
• Primary Location: Heliopolis, Cairo, Egypt (on-site)
• Position Classification: Salary-based full-time regular hours

PRODUCTIVITY TOOLS

• Microsoft Office
• Microsoft 365

Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.

At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.