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Senior Manager, Learning Programs & Delivery

NYC/Remote

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com. 

What You’ll Do:

DeepIntent is seeking an experienced Senior Manager, Learning Programs & Delivery to join our Learning & Development team. This role will play a critical part in enabling both our clients and internal commercial teams through high-impact, instructor-led training programs.

The Senior Manager will be responsible for designing, delivering, and continuously improving bespoke in-person and virtual training experiences that drive product adoption, client satisfaction, and revenue performance. This individual will work cross-functionally with Sales, Client Success, Product, and Marketing to ensure training content aligns with business goals, product strategy, and market needs.

This role requires a confident, polished facilitator who is equally comfortable leading client-facing workshops as they are enabling internal sales and client success teams.

  • Develop and deliver bespoke in-person client training sessions on the DeepIntent platform, healthcare advertising, and industry best practices.
  • Convert existing online certification and e-learning programs into engaging, instructor-led, in-person training experiences.
  • Design and conduct in-person and virtual onboarding and enablement programs for new hires across Sales, Client Success, and other teams.
  • Partner closely with Sales and Client Success leadership to develop training that supports revenue goals, sales effectiveness, and client retention.
  • Lead live product demonstrations, workshops, and role-based training sessions for internal and external audiences.
  • Assess training needs by gathering feedback from stakeholders, analyzing performance gaps, and aligning programs to evolving business priorities.
  • Measure training effectiveness through feedback, assessments, and performance indicators, and continuously iterate on content and delivery methods.
  • Serve as a subject matter expert on the DeepIntent platform and healthcare ad tech landscape, staying current on product updates and industry trends.
  • Leverage generative AI tools to accelerate content creation, personalize learning experiences, and improve training efficiency and scalability.
  • Develop and manage microlearning campaigns to support, reinforce, and extend the impact of live training programs.
  • Collaborate with Product, Marketing, and Analytics teams to ensure training content is accurate, up-to-date, and strategically aligned.
  • Establish and document best practices for instructor-led training and sales enablement across the organization.
  • Travel as needed to deliver on-site client trainings, industry events, and internal team sessions.

Who You Are:

  • 6+ years of experience in training, learning & development, sales enablement, client education, or a related role, preferably within ad tech, digital media, SaaS, or healthcare advertising.
  • Proven experience delivering live and virtual, instructor-led training to both client-facing and internal audiences.
  • Strong understanding of the sales cycle and post-sales client journey, with the ability to tailor training to different roles and personas.
  • Exceptional presentation, facilitation, and storytelling skills, with confidence leading sessions for senior-level stakeholders.
  • Demonstrated ability to translate complex technical or product concepts into clear, engaging, and actionable learning experiences.
  • Experience collaborating cross-functionally with Sales, Client Success, Product, and Marketing teams.
  • Highly organized and detail-oriented, with the ability to manage multiple training programs and stakeholders simultaneously.
  • Comfortable working in a fast-paced, high-growth environment with evolving priorities.
  • Strong verbal and written communication skills, including the ability to develop professional training materials and documentation.
  • Proficient with PowerPoint, Word, and Excel; experience with LMS platforms and virtual training tools is a plus.
  • Willingness to travel as required for client and internal training sessions.
  • Instructional design experience, including the ability to structure learning journeys aligned to adult learning principles.
  • Experience with e-learning authoring tools such as Articulate Rise (or similar).
  • Experience designing and deploying microlearning programs using tools such as Qstream or equivalent platforms.
  • Familiarity with learning analytics and reinforcement strategies to improve knowledge retention and behavior change.

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $140,000 -$155,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer an annualized bonus/commissions plan and competitive benefits as well as many other company offerings.

We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.

Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits! 

Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits! 

Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!

DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

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