Content Specialist, Information Security | US

Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance: LMSs, courses, videos, articles, projects, and real-world skill insights, matching you with opportunities that align with your skills, role, and goals.

For businesses, Degreed helps build a culture of learning that attracts, develops, and retains top talent, driving both individual and company success.

We believe learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.

Join us in shaping the future of learning and workforce development!

We are seeking a highly organized Content Specialist in Information Security to lead the organization, governance, and upkeep of our security and privacy content within an AI-enabled repository. In this role, you will manage a central repository of internal documentation as well as externally available materials in our content management platform and Trust Center.

This role is responsible for managing and securing the full lifecycle of documentation that supports Degreed’s Security, Governance, Risk, and Compliance (GRC) Program. A critical part of this role involves ensuring that accurate and up-to-date resources are available to internal stakeholders, go-to-market teams (GTM), auditors, and customers, while clearly communicating Degreed’s security and privacy posture.

Key Skills

• Bachelor’s degree in Information Security, Communications, Technical Writing, Information Management, or a related field.
• 2+ years of experience in documentation, content management, or technical writing—ideally in a SaaS or software organization.
• Understanding of compliance frameworks and how documentation supports SOC 2, ISO 27001, GDPR, CCPA, etc.
• Experience using content/document management tools (e.g., Confluence, SharePoint, and security Trust Center platforms (Drata, Vanta, SecureFrame)
• Excellent writing, editing, and organizational skills with attention to clarity, consistency, and stakeholder alignment.
  
  

Key Responsibilities

• Content Repository & Trust Center Management
  • Own and maintain an AI-enabled,  centralized repository of all security, compliance, GRC, and privacy documentation—including policies, procedures, standards, certifications, audit evidence, risk assessments, third-party security reviews and customer collateral.
  • Manage content across both internal content management platforms (e.g., Confluence, Responsive, SharePoint) and our external Trust Center.
  • Ensure materials are current, regularly reviewed, approved, and version-controlled in alignment with compliance requirements and internal review cadences.
• Internal & External Enablement
  • Partner with Legal, Security, Product, and Customer teams to publish clear, accurate, and approved customer-facing materials, including security whitepapers, data privacy statements, and FAQs.
  • Ensure sales, success, and support teams have access to up-to-date, approved responses and documentation for customer questionnaires, RFPs, and compliance reviews.
  • Build and maintain an internal knowledge base of content to enable employee awareness and alignment with security protocols and data protection practices.
• Documentation Standards & Process Management
  • Define and enforce documentation standards, metadata conventions, access rules, and review workflows to ensure quality, security, and scalability.
  • Ensure that the AI-enabled system can accurately retrieve answers
  • Coordinate periodic content reviews with stakeholders to keep all documentation accurate and aligned to evolving regulatory and business needs.
  • Ensure that the AI-enabled system can accurately retrieve answers
• Governance, Audit, and Assurance Support
  • Support security and privacy audits by maintaining accurate records and evidence artifacts in centralized repositories.
  • Help maintain any ready-to-use customer assurance packages 
    
    

Preferred Qualifications

• Experience supporting InfoSec, GRC, or customer trust programs in a software company.
• Understanding of security questionnaires and customer security review processes.
• Experience with AI-enabled repositories.
• Exposure to knowledge base or L&D content development is a plus.
• Familiarity with version control workflows and content lifecycle best practices.

Benefits

We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.
View the full details here: https://px.sequoia.com/globalcompanybenefits

At Degreed, We Value

🌍 Diversity & Inclusion – We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone can thrive and contribute.
📈 Growth Mindset – Learning is at the heart of what we do. We empower our employees to continuously develop their skills and grow their careers in alignment with their unique strengths and aspirations.
🤝 Collaboration – The best ideas come from working together. We cultivate a culture of open communication, teamwork, and shared success.

By joining Degreed, you’ll be part of a community that values learning, collaboration, and meaningful impact. If you’re passionate about driving change through upskilling and workforce transformation, we encourage you to apply and contribute to our mission.

Work Environment & Physical Demands

Degreed offers flexible work arrangements tailored to each role. Some positions are fully remote, while others follow a hybrid model for employees near an office. Please check the job details for role-specific requirements.

For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively.

We are committed to creating an inclusive and adaptable work environment that enables every team member to thrive and do their best work.

Additional Information

Degreed is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, career development, compensation, and training.

💡 Accessibility & Accommodations – We are dedicated to full inclusion and will provide reasonable accommodations for applicants with disabilities throughout the hiring process. If you need assistance, please let us know.
🔍 Fair Hiring Practices – In compliance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records.
📄 E-Verify Participation – Degreed participates in the E-Verify employment verification program.

Global Data Privacy Notice for Job Candidates & Applicants

If you’re applying from specific regions, your personal data may be processed in line with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

To understand how we handle applicant data, please review our Global Data Privacy Notice and related policies:

• Global Privacy Notice
• GDPR Compliance Details

By submitting your application, you acknowledge and agree to our use and processing of your data in compliance with applicable laws.

Fraudulent Recruitment Warning 🚨

Beware of fraudulent recruitment scams using the Degreed name. Scammers may impersonate our company, website, or hiring team.

Degreed will never:

• ❌ Conduct recruitment via WhatsApp, Telegram, or direct-messaging platforms.
• ❌ Request sensitive personal or financial information in unsolicited communications.
• ❌ Offer jobs requiring upfront payments or promising unrealistic returns.

✅ Official Degreed communications will always come from a @degreed.com email address or phone number during the hiring process.

If you encounter suspicious activity, please report it immediately. Stay vigilant and protect yourself from fraud.