Commercial Account Executive

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The Role

We are looking for a Commercial Account Executive. This is a remote role based in the UAE, supporting our Kuwait business. Your role will consist of supporting the SMB Team Account Managers with their portfolio of managed accounts, in collaboration with the SMB Team lead. In addition, you will support the wider commercial team by gathering and working with data, including any projects, sprints, and campaigns.

As part of the key tasks, you will be responsible for assisting the team in carrying out day-to-day tasks pertaining to partner operations, menus, and growth strategies. Additionally, you will support commercial strategy projects, working on data entry, analysis, and execution. We are looking for an analytical-driven candidate who can pull, read, and manipulate data to extract business critical insights and drive actions, supported by the SMB Team Lead. This role will be based in the UAE office and will report to the Kuwait team.

Responsibilities:

• Assist in executing various tasks such as menu edits, campaign detail input, offer uploads, and ad activation
• Take ownership of specific project-related tasks, such as reviewing partner menus and menu tags across different segments (SMB, Mid-Market, Key), and implement operational improvement sprints
• Collaborate with Account Managers to extract and analyse data for daily, weekly, or monthly assessments, focusing on growth and operational enhancements
• Partner with segment team leads on strategic initiatives, providing support in data management and progress tracking
• Liaise with ~500 brands within the SMB segment to engage them in advertising and discount programs, while also identifying and communicating potential solutions to operational challenges.

Requirements:

• BSc/BA in business, engineering, economics, or a related field is preferred
• Experience with Excel, Google Sheets, or formula-based tools
• Self-starter capable of driving themselves to their targets and objectives every month
• A fantastic communicator with a "get it done" mindset, well-organised and efficient
• Looker and Power BI experience are a plus
• Fluency in English and Arabic is essential

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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