Delivery Leader (Senior Consultant) - Zambia

Overview: Work with governments and impact organizations, engaging senior leaders in the public sector to address their most complex challenges to improve outcomes for citizens and communities. Your role involves project implementation, building capacity ties for delivering priority initiatives, and contributing to data system strengthening.

About Delivery Associates (DA):
Delivery Associates (DA) is a global social impact consultancy specializing in transforming the public sector. With over a decade of experience and a foundation in Deliverology®, DA guides leaders through every phase of implementation—delivery-oriented strategy formulation, execution, and evaluation. DA partners with governments, philanthropies, and international organizations, employing actionable strategies to achieve sustainable, lasting outcomes. In every one of our services you will find a throughline back to this focus on helping our partners to deliver better results through better implementation. We are a small but global remote organization focused on scaling impact around the world. 

We believe our work is only possible through a commitment to honouring and centering a diverse range of people, experiences, and ideas, and fostering an environment that is inclusive, equitable, and empowering. A diverse team of individuals that can bring their whole self to work will perform better, help us to be stronger partners, and allow us to drive more equitable impact for people around the world. 

Job Description

As a Delivery Leader on a country project based in Zambia, you will support the delivery of priorities, working jointly with government entities and other partners on the ground to plan for delivery, monitor progress, and address implementation challenges.

This is a contractor role, being offered as a 1-year fixed-term engagement. There may be an opportunity for the engagement to be extended depending on performance and business need.

As a Delivery Leader, you’ll work with senior government officials to support better delivery of public services for the good of their citizens and residents. We are looking for someone to support our teams as we grow our work across Africa, bringing a sharp and data-informed analytical problem-solving skill set to support our clients. This may include working with clients to use data to formulate and test recommendations to improve senior-level decision-making, facilitate problem-solving and collaboration through action-oriented routines, design and delivery of stakeholder workshops, and/or engaging with frontline services providers and end users to inform policy and program implementation. 

Key Responsibilities

• Drive and support partner organizations in implementing reforms to build the capacity of the ministry of health, offering guidance and coaching to the client’s team for achieving tangible results.
• Engage directly with local governments and partners, facilitating relationship-building, problem-solving, collaboration, and knowledge management with partners.
• Lead data collection and analytical processes to develop robust recommendations for client presentations.
• Implement prioritized reforms, working closely with client team members.
• Plan and execute stakeholder workshops, ensuring the smooth flow of routine meetings
• Contribute to the development of client reports and communication materials.
• Build capacity for delivery across sectors through training, coaching, and feedback.
• Foster a culture of learning, collaboration, and continuous improvement.

Core Competencies
We work well with people who demonstrate the following competencies: 

• Communication: ability to listen and integrate messaging into daily and broader work responsibilities. 
• Teamwork: efficient collaboration, working effectively with internal and external stakeholders.
• Problem solving: robust approach to anticipating and addressing issues before and/or as they arise.
• Results orientation: an owner mentality, driving workstream and task completion. 

Mindsets.
We work closely in diverse, global teams, leaning on each other’s strengths. We don’t expect any one person to do all these things perfectly. Our teams are made up of people who are:  

• Adaptable: Able to thrive in a dynamic environment.
• Accountable: Self-sufficient and reliable in a remote work setting.
• Driven: Committed to delivering high-impact work.
• Curious: Eager to learn from clients, colleagues, vendors, and partners.
• Collaborative: Team players who value diverse perspectives.
• Inclusive: Embrace all voices and backgrounds to enrich our work.
• Resilient: We deliver results that are typically difficult to achieve. We stay on track and do not give up.

Required Skills/Experience:

• Academic background: Bachelor’s degree or above, Master’s in business, economics, policy, or public health is preferred. Otherwise, equivalent requisite working experience will also be considered.
• Professional experience: Minimum of 5 years of experience with top consulting firms, governments, or international organizations.
• English proficiency: Must have business-level proficiency in English (spoken and written)
• Implementation experience: Proficiency in project implementation or direct experience in delivering results.
• Sector expertise: Experiences spanning health, education, nutrition, and/or sustainability topics across the African continent is a plus.
• Facilitate and coach: Run effective meetings and workshops that drive towards problem solving and consensus.
• Analyze and visualize: Collect, manage and analyze raw data to extract actionable insights and recommendations and visualize it for decision-making.
• Model data to identify patterns and forecast future trends: Utilize advanced analytical techniques and tools to reveal relationships within datasets, enabling prediction of outcomes and informed decision-making.
• Write and communicate clearly: Turn complex problems or insights into clear memos and well-structured slides; speak clearly and concisely in remote and in-person settings. 
• Prioritize and manage workstreams: Bring clear structure and planning to day-to-day work and communication.
• Solve problems: Break down problems and identify root causes before developing hypotheses and solutions.

What we offer: 

• Impactful work: Opportunities to engage with senior leaders and work on transformative projects.
• Excellent colleagues: We strive to be as talent-dense and diverse as possible, so we are always learning from each other.
• Growth environment: Everyone’s career pathway is unique-be part of a growing organization committed to continuous improvement.
• Flexibility: Remote working environment with opportunities for global collaboration.
• Healthy compensation: Our contractors are offered competitive market rates for the effort they put in.
• Travel opportunities: Minimal team and business travel may be required across the Africa region.

 Our Values:
These values serve as an anchor, enabling us to stay true to who we are and what we stand for. 

• Passion: It is all about impact.
• Excellence: Delivering to the highest standards.
• Humility: Pride without ego. 

For more information, visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com. 

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