Senior Production Manager, Content and Creative Operations

Introduction to Demandbase: 

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It’s flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area,"Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Team

Your new team is responsible for all things brand, communications, content, and creative, powering the Demandbase brand experience and driving inbound, engagement, and pipeline by consistently producing high quality, value-based creative content. The team also serves as an in-house agency that collaborates, creates, and delivers compelling campaigns, programs, and customer experiences. Through earned and owned media channels, the team strengthens Demandbase's position as the only account-based GTM platform designed to radically align sales and marketing teams.  
 
About the Role 

We are looking for a project management professional with experience managing content, creative, and/or media operations who will own the entire production lifecycle from ideation to delivery. In this role, you’ll operate as a chief of staff, responsible for strategic planning, execution, governance,  quality control, and organizational efficiency. You’ll develop processes and systems that improve workflow efficiency, streamline collaboration and optimize resources across projects to guide a team of program owners and creatives to work together more effectively in pursuit of producing best-in-class content marketing assets. 
The base compensation range, not including company bonus, is: $130,000 - $170,000

About You

Traits that will make you successful in this role: calm and collected, driven and detail oriented, grace under fire; you understand that the obstacle is the way. Strong communication skills, leadership, organization, digital asset management, strategic planning, a creative eye, and the drive to thrive in a fast-paced B2B SaaS environment. 

What you’ll be doing:

Responsibilities

• Create project timelines based on contractual agreements and internal deadlines, managing and supervising marketing projects from beginning to end
• Ensure all projects, assets, and deliverables meet brand and editorial guidelines 
• Use project management skills, proven workflows, and processes to create a project plan to get deliverables out within the agreed-upon timeline and budget
• Review daily workload with team members, program owners, and stakeholders to ensure project alignment delivery 
• Assign tasks to team members and manage all tasks to ensure work is delivered on time
• Meet regularly with marketing team leads and cross-functional departments (Sales, CX, etc) to scope incoming projects and build project roadmap
• Manage all aspects of project management tools and integrations
• Create and provide reports to leadership regarding workflows and workloads, capacity utilization of team members, contractors and agency support
• Evaluate existing processes and workflows, make recommendations, and test new initiatives 
• Manage internal relationships between content and creative and program owners, ensuring satisfaction and alignment across proposed and in-flight marketing campaigns 
• Own operational and workstream-based OKRs and manage the OKR software tool for the team
• Assist leadership with budget management and quarterly/annual planning

Requirements

• At least six years’ experience in Project Management (PMP certification is a bonus) in a creative production environment
• Experience with content strategy planning, creative production processes, workflow management, and exceptional abilities to provide time and resource estimates for projects large and small
• 1-2 years leading a team
• Exceptional people- and time-management, communication, organization, prioritization, decision-making, and analytical skills.
• Demonstrated experience in managing project management tools (work management,, OKRs, content ops, digital asset management, etc)
• Outstanding presentation skills – both verbally and written
• Ability to respond and satisfy changing needs throughout the creative development process
• Thrive in a fast-paced work environment

Benefits:

We offer a comprehensive benefits package designed to support your health, well-being, and financial security. Our employees enjoy up to 100% paid premiums for Medical and Vision coverage, ensuring access to top-tier care for you and your loved ones. In addition, we provide a range of mental wellness resources, including access to Modern Health, to help support your emotional well-being. We believe in a healthy work-life harmony, which is why we offer a flexible PTO policy, 15 paid holidays in 2025—including a three-day break around July 4th and a full week off for Thanksgiving—and No Internal Meetings Fridays to give you uninterrupted time to focus on what matters most. For your financial future, we offer a competitive 401(k) plan, short-term and long-term disability coverage, life insurance, and other valuable benefits to ensure your financial peace of mind.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

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