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Chief of Staff

San Francisco, CA

Introduction to Demandbase: 

Demandbase is the leading account-based GTM platform for B2B enterprises to identify and target the right customers, at the right time, with the right message. With a unified view of intent data, AI-powered insights, and prescriptive actions, go-to-market teams can seamlessly align and execute with confidence. Thousands of businesses depend on Demandbase to maximize revenue, minimize waste, and consolidate their data and technology stacks - all in one platform.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

Demandbase is seeking a Chief of Staff to serve as a trusted strategic advisor to the CEO and executive team. This is a critical leadership position for someone who thrives in a fast-paced, AI-driven B2B SaaS environment and is passionate about building operational rigor and driving transformational impact and change. In this role, you will be the force behind enterprise-wide transformation initiatives, ensuring alignment, communication, and flawless execution across the company.

Responsibilities:

Strategic Planning

  • Partner with the CEO to define and execute the company’s strategic vision and annual priorities.
  • Leverage data-driven insights and a deep understanding of the competitive landscape.

Enterprise Program Management

  • Lead high-priority projects on behalf of the CEO.
  • Establish and maintain project management frameworks that drive decision-making, alignment, and accountability.

Operational Excellence

  • Oversee the development and execution of operational processes and programs, such as OKRs, Horizon Planning, and QBRs.
  • Ensure consistent accountability and tracking across the business.

Executive Team Support

  • Collaborate closely with the CEO to prepare for key meetings and conferences.
  • Act as connective tissue between the CEO and E-team, driving alignment and fostering consensus.

Cross-Functional Collaboration

  • Partner closely with the Communications team to ensure consistency in narrative across CEO communications, E-team updates, and company-wide messaging,etc.
  • Act as a trusted partner to functional leaders.
  • Foster collaboration and alignment on company-wide initiatives, ensuring priorities are well-communicated and executed.

Management of Executive Assistant Team

  • Manage and develop the administrative team to maximize their effectiveness and productivity. 
  • Ensure smooth operations and communication within the executive office.

Internal Events

  • Oversee planning and execution of key internal events such as All-Hands meetings, offsites, and leadership summits.
  • Partner with functional leaders to ensure events foster engagement, alignment, and cultural reinforcement.
  • Drive consistency in messaging and ensure these events reflect the company’s vision and priorities.

Qualifications:

  • Educational Background: Bachelor’s degree with 10+ years of relevant experience in consulting, finance, strategic planning, or similar project management experience in a technology company.
  • Strategic & Analytical Mindset: Exceptional problem-solving skills with a proven track record of applying data-driven insights to shape business decisions and outcomes.
  • Leadership & Collaboration: Demonstrated ability to lead cross-functional initiatives, influence without direct authority, and build strong relationships across diverse stakeholders.
  • Executive Communications: Outstanding written and verbal communication skills, with the ability to craft compelling narratives and distill complex information into clear, concise messaging.
  • Detail-Oriented with Strategic Perspective: Strong attention to detail while maintaining the ability to connect insights to broader strategic goals.
  • Operational Expertise: Hands-on experience managing company-level operating rhythms such as OKRs, QBRs, and Board communications.
  • Program & Project Management: Proven ability to scope, lead, and deliver multiple complex initiatives in fast-paced environments, ensuring accountability and high-quality outcomes.
  • Technology Industry Knowledge: Proven track record with strategic and operational planning in technology or SaaS organizations, or equivalent management consulting experience.
  • Action-Oriented & Adaptable: Proactive, resourceful, and flexible, with a “no task is too big or too small” approach to driving execution.
  • Interpersonal skills: Exceptional emotional intelligence and discretion in managing executive-level relationships and organizational dynamics.

Preferred:

  • MBA or equivalent.
  • B2B SaaS background.
  • 2 + years of experience with team leadership/management.

Benefits:

We offer a comprehensive benefits package designed to support your health, well-being, and financial security. Our employees enjoy up to 100% paid premiums for Medical and Vision coverage, ensuring access to top-tier care for you and your loved ones. In addition, we provide a range of mental wellness resources, including access to Modern Health, to help support your emotional well-being. We believe in a healthy work-life harmony, which is why we offer a flexible PTO policy, 15 paid holidays in 2025—including a three-day break around July 4th and a full week off for Thanksgiving—and No Internal Meetings Fridays to give you uninterrupted time to focus on what matters most. For your financial future, we offer a competitive 401(k) plan, short-term and long-term disability coverage, life insurance, and other valuable benefits to ensure your financial peace of mind.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Personal information that you submit will be used by Demandbase for recruiting and other business purposes. Our Privacy Policy explains how we collect and use personal information.

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