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Web Manager

Washington, District of Columbia, United States

Position Summary

Democracy Forward is seeking a Web Manager to maintain, manage, and improve our online presence. This person will oversee functionality, performance, and content for all web platforms, ensuring they serve as an accessible, engaging place for users. The position is part of the Policy & Public Affairs team and reports to the Director of Digital Strategy.

The ideal candidate is equal parts technical problem-solver and digital communicator — comfortable managing multiple websites (large and small), collaborating across teams, and translating strategic needs into smart, user-centered web solutions.

This position is full-time. Democracy Forward’s office is located in Washington, DC. While this position offers flexibility to work remotely, it requires regular in-office presence of at least eight (8) days per month (averaging about 2 times per week) to effectively support the nature of the role.

Responsibilities

  • Manage the day-to-day operations, content updates, and performance of DemocracyForward.org and other websites affiliated with the organization.
  • Collaborate with communications, legal, and policy staff to publish timely updates about our work, ensuring accuracy, accessibility, and alignment with our message.
  • Work closely with external developers and designers on updates, troubleshooting, and long-term improvements.
  • Maintain and improve site structure, navigation, and UX to support key goals—including audience growth, stakeholder engagement, and public education.
  • Monitor site performance and user behavior using tools like Google Analytics and make data-informed recommendations for improvements.
  • Lead the implementation of SEO, accessibility, and mobile optimization best practices.
  • Identify opportunities to enhance storytelling on the site through new formats, pages, or features.
  • Support integration of third-party tools (e.g., donation platforms, forms, analytics).

Qualifications

  • Minimum 4 years of experience managing and maintaining websites—preferably for a nonprofit, campaign, or advocacy organization.
  • Strong proficiency with WordPress, including plugin management, basic theming, and troubleshooting. Working knowledge of HTML, CSS, and basic JavaScript.
  • Experience coordinating with external developers or vendors on technical improvements and updates.
  • Experience using project management tools, including Airtable.
  • Familiarity with website analytics (e.g., Google Analytics, Tag Manager) and applying insights to improve user experience.
  • Understanding of SEO principles, web accessibility standards (e.g., WCAG), and mobile-responsive design.
  • Strong attention to detail and ability to manage multiple web updates and projects on tight timelines.
  • A collaborative approach and proactive mindset with the ability to work cross-functionally with communicators, creatives, and policy experts.

 The salary range for this position is $80,000 - $110,000 commensurate with experience plus excellent benefits. Compensation is commensurate with experience. 

Democracy Forward is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals. We strongly encourage people of color; lesbian, bisexual, transgender, queer, and intersex people; women; people with disabilities; and veterans to apply. Please note that all lawyer positions require a law degree and active membership in the bar of a state or the District of Columbia. 

Not sure you meet all of our qualifications? Research shows that men apply for jobs when they meet an average of 60% of the criteria. Yet women and other people who are systematically marginalized tend to only apply if they meet every requirement.  If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you are new to mission-based legal and policy work, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we welcome the opportunity to have you on our radar.  Please include in your cover letter the nature of your interest in legal and policy work promoting democracy and progress and what you hope to bring to our team and the role for which you are applying. 

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