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Director of Operations (New Jersey Region)

Bridgewater, New Jersey, United States

Join the future of dentistry, led by dentists  

At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception in 2014, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.  

The Director of Operations is an executive position responsible for overseeing the operations of an organization. 

This role requires strong leadership, strategic thinking, and operational expertise. This position works closely with the executive team to develop and implement strategic plans to ensure efficient and effective operations across multiple dental practices within the DSO. This role will involve establishing and maintaining operational standards, optimizing workflow processes, and driving operational excellence. You will also be responsible for promoting a culture of high-quality patient care, team collaboration, and continuous improvement.

RESPONSIBILITIES:

The specific requirements and responsibilities may vary depending on needs and organizational scaling. This position will require travel amongst our New Jersey offices with occasional travel to our NY headquarters for specified Operations meetings. 

  • Strategic Planning and Execution:
    • Develop and implement the operational strategy aligned with the Company's overall goals and objectives.
    • Collaborate with the executive team to define and execute the company's long-term vision.
    • Identify opportunities for operational improvements, cost optimization, and efficiency enhancements.
  • Operational Management:
    • Provide leadership and direction to all operational departments, such as manufacturing, supply chain, logistics, facilities, and quality assurance.
    • Ensure smooth and efficient day-to-day operations, optimizing resource allocation and utilization.
    • Implement standard operating procedures (SOPs) to streamline processes and improve productivity.
    • Monitor and evaluate operational performance using data and metrics, making data-driven decisions to drive continuous improvement.
  • Team Leadership and Development:
    • Build and lead a high-performing operations team, providing guidance, coaching, and mentoring to department heads and managers.
    • Foster a culture of collaboration, accountability, and continuous learning within the operations function.
    • Recruit and retain top talent, identifying skill gaps and implementing training and development programs.
    • Establish succession plans to ensure a strong talent pipeline for key operational roles.
  • Compliance Monitoring:
    • Identify operational risks and develop strategies with senior operations to mitigate them.
    • Ensure compliance with regulatory requirements and industry standards.
    • Implement and monitor health and safety protocols to provide a safe working environment.
    • Develop and maintain business continuity and disaster recovery plans.
  •  Financial Management:
    • Analyze financial reports and key performance indicators to identify areas for improvement and cost-saving opportunities.
    • Work with practice managers and revenue cycle team to optimize and maximize revenue generation.

PREFERRED EDUCATION & EXPERIENCE:

  • Bachelor's degree in business administration, operations management, or a related field (a master's degree is preferred)
  • Extensive experience (5+ years) in dental practice management or operations, preferably within a DSO but at minimum with multi-location dental setting.
  • Strong knowledge of dental practice operations, including scheduling, patient flow, billing, and insurance processes.
  • Proven track record of successfully managing and leading teams.
  • Excellent organizational and problem-solving skills.
  • Strong business acumen with the ability to analyze financial and operational data.
  • Familiarity with dental industry regulations and compliance requirements.
  • Exceptional interpersonal and communication skills.

OUR BENEFITS:

  • Generous Compensation: We invest in the best and are competitive in our salary offers. 
  • Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
  • 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%.
  • Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
  • Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
  • Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.

*All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well. 

Salary: $125,000 - $150,000 + Bonus

Step into a new era with Dental365 

A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event.  

We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.  

Dental365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.   

 

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