Dental Patient Care Coordinator

Red Deer

Now Hiring: Dental Patient Care Coordinator

Do you love helping people and creating exceptional patient experiences?

We're looking for an experienced, friendly, and organized Dental Patient Care Coordinator to join our busy, well-established practice. If you thrive in a fast-paced environment, enjoy building relationships with patients, and take pride in keeping the front office running smoothly, we'd love to meet you!

Responsibilities

• Welcome and assist patients with professionalism and compassion
• Answer phones and schedule appointments
• Build and maintain an efficient schedule
• Manage accounts receivable
• Process insurance claims and assist with patient insurance inquiries
• Coordinate front desk operations and administrative tasks
• Deliver outstanding customer service while multitasking in a busy practice

Qualifications

• Previous dental administration experience is required
• ClearDent knowledge is a strong asset
• Knowledge of dental insurance, accounts receivable, and dental terminology
• Strong multitasking, organizational, and communication skills
• Friendly, professional, and confident working with the public
• A sense of urgency and efficiency in schedule building and schedule maintenance
• Must be willing to work business hours, including a couple of evenings and select Saturdays

Schedule -  Full time

• Monday & Tuesday: 12:00 PM – 8:00 PM
• Wednesday, Thursday & Friday: 8:00 AM – 4:00 PM
• Select Saturdays: 8:00 AM – 4:00 PM

What We Offer

• Competitive compensation
• Comprehensive benefits package
• Performance bonus structure
• Supportive and collaborative team environment
• Opportunities for professional development and career growth

If you're passionate about making patients feel welcome, supported, and cared for from the moment they walk through our doors, we'd love to hear from you.

Apply today and become part of our team!

We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. 

We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.