Shopify Partner Manager

EMEA Partner Manager - Shopify Commerce

London, hybrid

This position sits in our EMEA Experience & Engineering business unit, and will be London based. Our team combines technology and experience design to create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty are digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

JOB PURPOSE

We are seeking a dynamic EMEA Partner Manager to lead and expand our strategic partnership with Shopify. This role is pivotal in building strong relationships, driving sales, and increasing pipeline growth across the EMEA region. It is ideally suited to someone currently working within a single-country market who wishes to broaden their experience across Europe.

KEY RESPONSIBILITIES

1. Strengthen the Shopify Partnership

• Act as the primary liaison between our organisation and Shopify across EMEA.
• Develop and maintain senior-level relationships with key Shopify stakeholders.
• Align joint business objectives, co-marketing initiatives, and collaborative sales strategies.

1. Drive Sales and Pipeline Growth

• Accountable for generating new business opportunities through the Shopify partnership.
• Lead joint selling efforts, actively engaging Shopify’s commercial teams to secure new clients.
• Drive growth in the sales pipeline and consistently achieve revenue targets via the Shopify platform.
• Ensure the partnership reaches and maintains top-tier status through consistent performance.

1. Leverage the Shopify Ecosystem

• Apply comprehensive knowledge of Shopify’s ecosystem, including partner programs and the app marketplace, to drive business outcomes.
• Stay updated on Shopify’s product developments and market positioning to proactively identify growth opportunities.

1. Execute Go-to-Market Strategies

• Define and implement joint sales and marketing plans to accelerate client acquisition.
• Equip internal teams with the tools, knowledge, and insights required to leverage the Shopify partnership effectively.
• Identify and deliver Shopify-aligned accelerators or innovations to enhance market positioning.

Success Metrics

• Strong, high-value relationships with Shopify at both executive and commercial levels.
• Significant increase in sales pipeline and revenue generated directly through the partnership.
• Seamless integration of Shopify initiatives into sales, marketing, and delivery processes.
• Measurable success from joint go-to-market execution, demonstrating clear business impact.

WHAT WE ARE LOOKING FOR

• Proven experience in partner management, business development, or sales, ideally within an agency or consultancy environment.
• Demonstrated success managing strategic partnerships and driving substantial revenue growth.
• Strong commercial acumen with the ability to convert partnership relationships into tangible business outcomes.
• Excellent stakeholder engagement skills and the ability to influence effectively at all organisational levels.
• In-depth understanding of the Shopify ecosystem, including partner programs and the app marketplace.
• Proven experience in partner management, business development, or sales, ideally within an agency or consultancy environment.
• Demonstrated success managing strategic partnerships and driving substantial revenue growth.
• Strong commercial acumen with the ability to convert partnership relationships into tangible business outcomes.
• Excellent stakeholder engagement skills and the ability to influence effectively at all organisational levels.
• In-depth understanding of the Shopify ecosystem, including partner programs and the app marketplace.

WE OFFER

• An excellent salary based on experience and equal pay policies
• Hybrid working: working from home and the office
• Pension, free private healthcare, mental health support, and company sick pay scheme
• 26 days paid holiday with the opportunity to buy extra days
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• We celebrate successes by rewarding teams when big projects go live and honouring the year’s top achievements at our annual awards ceremony
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.