Associate Creative Director, Social

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. 

JOB PURPOSE

We’re on the hunt for a social-obsessed, exceptional ACD to join DEPT’s creative team, specialising in leading thriving social teams to be happy, healthy and performing at a top level. The role – responsible for organic social and digital content – requires experience in leading social teams including resourcing, task allocation and pastoral care, reporting into an Editorial Director. 

The ACD will need to have a rounded view of creative, strategy, insights and reporting and be able to translate these into clear direction for a team of creatives producing a high volume of content for our brand’s channels and placing them in culture and connecting with communities.

You’ll have extensive experience of leading large social teams and growing them either in-house, or at a social content agency, to ensure both creative excellence and processes are kept at a high level as we develop and grow. The role requires a deep knowledge of social media including trends, platform knowledge, social listening, cultural insights, creator programmes, media and data to inform creative decisions. 

Knowledge of best practice including platform strategy, creative and content, social strategy, production and reporting is key, as well as being comfortable upholding excellence when it comes to implementing processes and new ways of working. 

Presentation skills are essential as this person will be an important face for key clients. 

KEY RESPONSIBILITIES

• Craft brilliant, stand-out social-first ideas that capture attention and inspire our clients and internal creatives
• Create opportunities for account growth through selling brilliant creative campaigns that have community and culture at the heart of them
• Strategic thinking to lead your roster of clients to success through excellent content
• Lead, develop, motivate and inspire DEPT’s social team and encourage collaboration
• Work closely with the accounts team to ensure a smooth monthly production process
• Short term and long term content planning for client accounts
• Set objectives and performance goals for the team
• Suggest best ways of working, and hustle for the best opportunities 
• Balance hands-on vs oversight of projects effectively
• Deliver and inspire innovative and high quality work across all deliverables from the team
• Be aware of and respond to current advertising and media trends and pop culture
• Use experience and ideas to contribute to the development of our creative process 
• Present work internally and externally to an excellent standard
• Stay up-to-date with industry developments
• Initiate and facilitate creative team collaboration and sharing, and team cohesion through social and team building initiatives
• Recruitment and pastoral care of a large creative team.

SKILLS AND PREVIOUS EXPERIENCE

Essential:

• Social-first thinking at the heart of all ideas and concepts
• A love for social, including organic social 
• Strategically minded with the ability to sell bigger ideas
• Solid experience within editorial either in-house or at an agency
• Expert knowledge of social media and digital marketing
• Experience of building a creative team
• Outstanding portfolio of work that works
• Ability to meet deadlines and collaborate well with the team and clients
• High attention to visual and copywriting details
• Ability to remain focused under pressure within a fast-paced environment
• A love for learning new things and exploring new mediums

Nice to have:

• Knowledge of Adobe creative suite

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash) 
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme 
• EAP scheme
• Ride to work scheme 
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.