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Internal Communications Coordinator
Detroit, MI 48226
The Internal Communications Coordinator will lead the internal and employee communications efforts of the Detroit Lions, most specifically through the administration of the Intranet, which is the internal communications website, and employee storytelling. The Internal Communications Coordinator will also assist with achieving the goals of the corporate communications department.
ESSENTIAL FUNCTIONS (including, but not limited to):
The Internal Communications Coordinator will have daily responsibilities including, without limitation, the following:
- Lead the internal communications efforts of the Detroit Lions via the Club’s internal employee website, the Intranet.
- Maintain ownership of the site and the efforts to make it the most effective resource possible for staff.
- Responsible for the administration and continuous updating of the site on a daily, weekly and monthly basis.
- Respond to ad hoc updates to the site from departments throughout the organization.
- Work across the organization to ensure the most accurate and pertinent internal information is reflected on the site.
- Execute content ideation and creation.
- Act as internal employee storytelling strategist.
- Finding and writing features about staff for the Intranet.
- Crafting staff emails.
- All-hands meeting planning and preparation.
- Staff public appearances management.
- Award nomination process building.
- Collaborate with the chief communications officer to maintain integrative internal communication in various formats.
- Perform day-to-day departmental tasks.
- Traffic internal and external inquiries to help ensure all requests are addressed.
- Organize and maintain corporate communications editorial calendar and media contact databases.
- Support as needed and as directed by manager of the internal and external communication needs and objectives of business units within the organization, including but not limited to: Marketing, Partnerships, Community Relations, One Pride Productions, Ford Field Events, Ticketing, Detroit Lions Cheerleaders and Detroit Lions Football Education.
- Write, proof and edit media materials as assigned.
- Help monitor media coverage specific to business units.
- Prepare clip reports, recaps and summaries as needed.
NONESSENTIAL FUNCTIONS:
- Will maintain an appropriate level of knowledge of Microsoft Office, Microsoft SharePoint and of web tools.
- Maintains professionalism when communicating with internal and external contacts, throughout all levels and departments of the organization.
- Proactively participate in various meetings, generating meeting minutes and provide meeting communication updates to parties involved.
- Will keep appropriate information confidential.
- Must be motivated, reliable, and able to work independently or as part of a team.
- Must be accurate and efficient with ability to meet deadlines.
- Must be detail oriented with strong organizational skills.
- The ability to gather and analyze information skillfully and develop solutions quickly and effectively.
- Will adjust work schedule to meet departmental demands.
- Will accept other responsibilities and duties required by the supervisor consistent with the objectives and essential functions of this position. Such responsibilities shall be incorporated into the position description if they are ongoing.
- Will advise supervisor if actual practice (activity) begins to deviate significantly from specified essential functions.
WHAT WE’RE LOOKING FOR:
- Bachelor’s degree in public relations, communications, journalism or related field required
- Strong working knowledge of MS Office (Word, Excel, Outlook, PowerPoint) and Adobe CS
- Minimum of 2 years of experience in PR management, internal communications, journalism or similar experience required
- Strong working knowledge of social media platforms, including but not limited to, Facebook, Instagram and X (formerly Twitter)
- Excellent follow through, strong organizational, prioritization and time management skills
- Must possess excellent customer service, communication and proven interpersonal skills
- Will adjust schedule as needed to meet work goals and time constraints, including working nights, weekends, and holidays as football schedule directs
- May require work out of both the Ford Field Management Office and the Meijer Performance Center
- Ability to successfully pass a background check
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