Nonprofit Partnerships Manager

🌟 Who we are

Develop for Good is a tech nonprofit startup that provides affordable, custom engineering and design services for other nonprofits. We design apps and build websites by pairing our clients with teams of vetted talented and diverse tech student volunteers from colleges everywhere. Over the course of 240,000+ volunteer hours, Develop for Good has supported 3,500+ college students and industry mentors across 250 projects for clients including UNICEF, the World Health Organization, and the Smithsonian Institution. 84% of our students are under-served or underrepresented in tech. Spun out of Stanford University, Develop for Good has surpassed $2M in revenue with the support of several Silicon Valley tech companies, and has been featured on Forbes, TechCrunch, and TED. Ultimately, we accelerate the careers of the diverse tech leaders of tomorrow with real-world, high-impact tech experience.

📌 General function

We are seeking a Nonprofit Partnerships Manager to lead our efforts in growing and supporting our nonprofit client base. Our former nonprofit clients include large global organizations like the World Bank, Ashoka, and the Boys and Girls Clubs, as well as small, early-stage nonprofits. This role will be responsible for driving nonprofit acquisition in our priority regions, and ensuring an excellent experience for our nonprofit clients throughout their journey with Develop for Good.

Our ideal candidate is someone who is a strategic relationship-builder and empathetic communicator, and understands how to support nonprofit leaders with care, clarity, and follow-through. This role directly reports to the Executive Director.

✅ Responsibilities

• Own nonprofit client acquisition and growth.
  • Identify and cultivate relationships with nonprofits in priority geographies—specifically, the U.S. Mountain West and South Central regions, where nonprofits receive 3x less funding per person than nonprofits in the Northeast and Pacific regions.
  • Take full ownership of achieving both immediate and long-term nonprofit acquisition goals, with ongoing tracking and reporting of progress.
  • Build and own the nonprofit outreach pipeline from prospecting to onboarding.
  • Represent Develop for Good at nonprofit sector events.
• Ensure nonprofit success and engagement.
  • Serve as the primary point of contact for active and prospective nonprofit clients during and between program cycles.
  • Respond to client questions, concerns, and requests for support via email, ticketing systems, or calls.
  • Develop and deliver nonprofit training and onboarding resources (i.e. Orientation, FAQs, webinars).
  • Gather, synthesize, and incorporate recurring feedback from nonprofits throughout their experience to improve our program.
• Advance overall nonprofit systems and strategy.
  • Own the achievement of nonprofit success metrics, which span both short-term outputs and long-term outcomes, with regular tracking and reporting of progress.
  • Help define and implement improvements to scalable processes for nonprofit onboarding, support, learning, and relationship management.
• Execute such other duties as designated by the Executive Director.

🎓 Qualifications

• Extensive experience in partnerships, customer success, account management, or program delivery, ideally in the nonprofit or social impact sector.
• Deep familiarity with CRMs (i.e. Airtable, HubSpot) and ticketing tools (i.e. Zendesk).
• Excellent written and verbal English communication skills.
• Outgoing, engaging, and energizing personality, especially when building relationships with prospective and active clients.
• Empathy and patience when working with clients who may have limited technical literacy or understanding of software design and development processes.
• Must be solution-oriented and proactive in driving desired outcomes.
• Values efficiency, frugality, and long-term scalability.
• Is highly responsive, reliable, and positive while operating under tight deadlines and uncertainty in a small, early-stage team.
• Willingness to work flexible hours, including occasional evenings and weekends as required by deadlines.

💸 Compensation

The expected salary range for this position is $70,000 - $80,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s work location, qualifications, years of experience, and skillset.

🤩 Benefits

• Generous medical, dental, and vision insurance.
• Retirement plan and and up to 5% employer matching.
• Flexible remote-first culture. Beyond attending meetings scheduled in advance and maintaining responsiveness during daily designated work hours, you can work from any place and at any time as long as high-quality, expected work gets done on time.
• Monthly remote work stipend.
• Flexible PTO and generous paid parental leave.
• All-expenses paid in-person team retreats and startup and nonprofit events.
• No-meeting Fridays!
• Make a tremendous, far-reaching impact for thousands of students, nonprofits, and their beneficiaries in a fast-paced tech nonprofit startup.
• Unparalleled opportunity to expand professional network with industry professional mentors, nonprofit executives, corporate partners, talented college students and recent graduates, and high net worth philanthropic partners and supporters.

🤝 Commitment Expectations

Due to Develop for Good’s demands and responsibilities, we require full-time employees to be fully dedicated to their position and to not engage in external full- or part-time employment, freelancing, contracting, or academic programs.

💜 Develop for Good Organization Values

These core values embody who we are as a nonprofit, and serve as guiding principles for how all our volunteers, management, and partners operate and interact with one another. In an organization that is proud to engage such a large, diverse community of stakeholders, the following code unites us by shaping our overarching culture, driving our day-to-day actions, and inspiring us to deliver our best everyday to make the world a better place.

Exercise ownership. Every member of the organization—from student to mentor to management and stakeholders—owns a critical role in the Develop for Good project cycle. We commit to owning our responsibilities end-to-end. We proactively communicate about progress, and flag issues to Develop for Good upon first sign.

Plan to be prepared. Most things take much longer than initially anticipated. We build in personal and team buffer time to make sure things are done well and on time, and don’t rely on others for reminders.

Demonstrate growth through humility. We understand that no one is right 100% of the time. We ask for help when we need it, and when we inevitably make errors or fall short of expectations, we vocally acknowledge and own our mistakes. We reflect on what happened, reassess what we’ll do differently next time, and learn and grow as a team.

Commit to decisions as a team. We are obligated to respectfully push back based on data and our convictions. Decision-makers are responsible for outcomes. When decisions are made through collaborative discussion, we move forward together as a team.

Energize and serve each other. We assume positive intentions, proactively resolve misunderstandings or disagreements, and approach every interaction with kindness and empathy. We do not tolerate inflammatory, disrespectful, aggressive, or passive-aggressive behavior under any circumstances. Regardless of the role we fill in the Develop for Good community, we are team players who galvanize each other with positivity and enthusiasm.

Seek to understand and be helpful. We ask ourselves how we can help first and foremost. We don’t just come with problems or complaints; we are constructive, tactful, and solution-oriented. We don’t jump to conclusions; instead, we gather context and ask questions before making assumptions or delivering criticism.

Be mission-minded. We utilize our diverse cultures, roles, and responsibilities to work collaboratively to achieve our unified mission of doing good. At the end of the day, we’re here to try our best, grow, and dedicate our time and skills to improving the lives of others.

Develop for Good is committed to creating a diverse, equitable, and inclusive workplace. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or veteran status. We believe that diversity drives innovation and encourage individuals with diverse experiences and perspectives to apply.