Physical Security Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Physical Security Lead who is responsible for developing, implementing and managing comprehensive physical security strategies and programmes to protect the organisations assets, colleagues, travellers and operations globally. 

This role involves coordinating security efforts across all global locations, assessing and mitigating risks and ensuring compliance with regulatory and corporate security standards.  To collaborate with cross functional teams and respond to security incidents ensuring a safe and secure environment for the organisation

What we expect from you

• 5+ years’ experience within a Physical Security / Risk / Travel Security / Loss Prevention type role within a global organisation.
• Experience of physical security operations, risk assessments, travel risk – management and investigations, within a large organisation
• Experience of completing investigations and / or holds relevant Industry qualifications (e.g.  CFE, APCIP, CFI, CPP, MSyl etc.).
• Support the Global Health & Safety, Physical Security Manager with all day-to-day global activities including Office / Country Manager queries, security equipment queries and global incident management etc.
• Define and implement physical security policies, standards and processes which support the overall physical security programme.
• Complete annual Global H&S, Physical Security and Global Travel Policy reviews, and update where required. 
• Undertake H&S and Physical Security annual audits, keeping accurate records, request stakeholder completion to support our continuous improvement objectives.
• Conduct regular risk assessments to identify potential security threats and vulnerabilities and implement measures to mitigate these risks.
• Respond and manage security incidents conducting thorough investigations, documenting findings and corrective actions.
• Work in collaboration with legal and other business stakeholders to update and maintain the Safety Improvement Plan (SiP) and Risk Registers and other relevant materials.
• Responsible for managing global incidents (People, Buildings or Asset related) requiring an immediate response, such as protests, political unrest, pandemics, riots etc.
• Assist with travel related people safety / geopolitical intelligence incidents, and pre-travel risk assessments and emergencies.
• Deliver a physical security training awareness programme to educate colleagues on security policies, procedures, best practices and their responsibility in protecting dunnhumby.
• Lead and manage the Crisis Management Awareness Programme.
• Oversee and manage the global stress and penetration testing activity to identify and address vulnerabilities.
• Engage with key third parties such as the Tesco Group Security & Resilience Team (GSR), Audit Teams, Insurable Risk Teams, Travel Security / Safety vendors etc.
• From a Business Continuity and Resilience perspective, assist and maintain relationships with the Tesco GSR Team, and other key stakeholders within dunnhumby, to ensure a swift and professional response, when business disruptions and / or crises are occurring.
• Assess and review the recovery strategies of dunnhumby for compliance and appropriate risk treatment.
• Work in partnership with internal clients such as Client Leads and Country Heads to effectively manage business risks.
• Manage third party audits and risk assessments to ensure appropriate action is taken.
• Provide physical security input and advice into client contract reviews and respond to queries, complete questionnaires and facilitate client audits.
• Ensure compliance with all relevant regulatory requirements and keep up to date with industry standards, trends and best practices.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)