Research Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

 

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

 

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Research Lead who can deliver innovative market research insight combining both attitudinal research findings and customer purchase data for retailers & manufacturers. The role requires someone comfortable in fast-paced working environments, with excellent project management skills and a passion for impactful communication of insight that makes a difference.

What we expect from you

· 2-3 years of experience in an agency or client-side role on data Interpretation / Insight Analysis/ Research

· Exposure to Analytical techniques and technology

· Knowledge of statistical principles and qualitative research techniques

· Presentation skills and storytelling using data and insights

· Strong communication skills

· Advance MS Excel

· Qualitative research

· Bachelor's degree and qualification in Market Research

 

What you will do:

· Support in the delivery of the Research work-plan to ensure that deliveries are insightful, accurate and timely.

· Support in market research tasks such as project scoping, proposal writing, methodology development, questionnaire writing, data analysis, interpretation of results and final delivery to retailers and manufacturers.

· Support stakeholder/relationship management with manufacturers, retailers & internally

· Use analytical expertise to draw upon dunnhumby’s different data sets to deliver integrated attitudinal and behavioral/purchasing insight.

· Collaborating with supporting teams/3rd parties, to deliver revenue targets for dunnhumby and joined up insight and communications for clients.

· Effective project management of 3rd party agencies, stakeholders and internal teams to ensure projects stick to the agreed timeline

· Financial process management and tracking of revenue vs Research team targets

· Keep abreast of industry standards and developments within the solution area to stay informed and ahead of the competition.

· Support and consult with wider dunnhumby & retailer teams to manage & communicate development of research capabilities and propositions.

 

 

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)