Lead Engineer - Devops
dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We are looking for a Lead Engineer – DevOps & Platform Engineering to drive engineering transformation across our global cloud infrastructure. In this high-impact role, you’ll take end-to-end ownership of DevOps architecture and implementation while also leading core platform engineering initiatives that accelerate product delivery, improve resilience, and scale our operations across GCP and Azure.
What we expect from you:
- Lead and implement the vision for DevOps and platform engineering capabilities across GCP and Azure environments
- Drive engineering-wide initiatives on multi-tenancy optimization, environment reduction, and infrastructure reuse
- Own and evolve our CI/CD automation pipelines, Kubernetes infrastructure, and GitOps-based delivery workflows using ArgoCD, Helm, Terraform, and Kustomize
- Architect and scale multi-tenant platforms with strong isolation, configurability, and security baked-in
- Define and drive platform engineering strategy and OKRs, including targets for speed, scale, resilience, and developer enablement
- Establish best-in-class observability, alerting, and SLO frameworks, and improve incident lifecycle response using tools like Grafana, Prometheus, Loki, and InfluxDB
- Champion DevSecOps practices by embedding security, compliance, and policy-as code in all platform components
- Build internal tools, reusable templates, and developer self-service capabilities to scale productivity
- Collaborate with engineering managers, product leaders, and architects to align platform goals with business priorities
- Mentor engineers and foster a culture of engineering excellence and continuous improvement
- Bonus: Lead GenAI experimentation for platform use cases like pipeline insights, log triage, changelog generation, and automated documentation
Skills & Experience Required
• 10+ years of experience in DevOps, SRE, or Platform Engineering with cloudnative infrastructure
• Hands-on expertise in GCP and Azure, Kubernetes, ArgoCD, Terraform, Helm, and GitOps workflows
• Demonstrated success in leading platform-wide engineering initiatives and aligning them with business/technical strategy
• Deep knowledge of multi-tenant architecture, infrastructure standardization, and cost-efficient scaling
• Strong experience in observability tooling, SLOs, and production readiness practices
• Advanced understanding of DevSecOps, compliance automation, and security by-design principles
• Strong communication, collaboration, and leadership skills across cross-functional teams
• Good to have: Exposure to LLMs/GenAI in engineering workflows and intelligent automation
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
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