Inside Sales Representative

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.  

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

DH Pace Company, Inc., is seeking to hire an Inside Sales Representative to join our National Accounts team in Olathe, KS! The Inside Sales Representative should have strong sales and customer service skills and will support the sales team through calling existing and potential national customers. If you have a knack for sales and numbers and are detail-oriented, please apply!

JOB RESPONSIBILITIES:

• Communicate with national account customers to identify sales opportunities, resolve issues, and provide consultative sales support.
• Proactively engage with house accounts to strengthen client relationships, identify opportunities for additional products or services, address ongoing needs, and ensure overall satisfaction with the company's offerings.
• Maintain and update the Customer Relationship Management (CRM) system on a daily basis to ensure accurate and current customer data.
• Conduct timely follow-up activities to advance and close sales opportunities.
• Prepare, detail, and submit accurate and competitive final proposals to customers.
• Consistently work toward and achieve assigned sales targets and performance objectives.
• Complete projects on time and within budgeted costs.
• Provide support on sales projects and initiatives as needed.
• Demonstrate initiative by continuously learning and applying new sales strategies, tools, and technologies.
• Share product knowledge and provide assistance to team members across the office and region when needed.
• Perform other related duties and responsibilities as assigned by the Manager.

SKILLS AND QUALIFICATIONS:

• Bachelor’s degree preferred.
• Minimum of two years of proven sales experience, preferably in an inside sales or customer-facing role.
• Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems.
• Strong attention to detail and comfort working with numbers.
• Excellent assessment, analytical, and problem-solving skills.
• Ability to multi-task and perform efficiently in a fast-paced environment.
• Professional demeanor with outstanding customer service and relationship-building skills.
• Outgoing personality with a natural ability to connect with and support customers.
• Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments.
• Demonstrated strong work ethic, reliability, self-motivation, and goal orientation—references should confirm these attributes.
• Mechanical aptitude is a plus.
• Experience with commercial overhead or entrance doors is a plus.
• Experience supporting field service operations is a plus.

Our benefit offerings include: 

• Medical, dental, and vision options: Available on the 1^st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1^st year; 16 days accrued during your 2^nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)