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Care Coordinator

Montréal, Québec, Canada

Your role as Care Coordinator

Dialogue is seeking a Care Coordinator to join our team on a 3-month, fixed-term contract to help improve the wellbeing of our members and to support the administrative needs of our healthcare team. In this role, you will focus on essential tasks such as managing appointments, processing prescriptions, and providing general administrative support. If you're looking for a role where you can make an impact while focusing on key operational functions, we have a seat saved for you!

What you’ll be doing: 

  • Scheduling appointments for patients and healthcare providers
  • Faxing prescriptions to pharmacies and other healthcare facilities
  • Providing administrative support to the care team
  • Assisting with the organization of patient appointments and follow-up reminders and ensuring that all appointment schedules and prescription requests are handled in a timely manner
  • Maintaining accurate records of all scheduling and prescription activities 

We'd love to hear from you if you have:

  • Strong organizational skills and attention to detail
  • Good time management and the ability to prioritize tasks efficiently
  • A customer service-oriented mindset and a willingness to help others
  • Strong communication skills, both written and verbal
  • Strong computer skills
  • Available to work a minimum of 21 hours on evenings and weekends, as our schedule covers both day and evening shifts (6 AM to midnight, weekdays and weekends)
  • Experience in a healthcare or administrative role is an asset

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

 

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

#LI-BC1

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Sondage de Dialogue sur les caractéristiques sociodémographiques | Dialogue’s Demographics Survey

La version anglaise suivra | The English version will follow

Nous vous invitons à remplir ce sondage sociodémographique optionnel pour nous aider à évaluer nos efforts en matière de diversité, d’équité et d’inclusion, à mesure que nous continuons à constituer des équipes reflétant les communautés que nous servons. L’envoi de ce formulaire est volontaire. Par conséquent, votre décision de participer ou non au sondage n’affectera en rien votre candidature.

Vos réponses demeureront totalement anonymes. En outre, les renseignements obtenus ne serviront à aucune décision d’embauche et ne pourront être utilisés que pour évaluer nos pratiques d’embauche et comprendre l’efficacité de nos efforts pour créer une entreprise plus diversifiée et inclusive.

Si vous avez des questions sur la collecte ou l’utilisation de ces renseignements, veuillez nous écrire à jobs@dialogue.co.  

We invite you to complete this optional demographics survey to help us evaluate our diversity, equity, and inclusion efforts as we continue to build teams reflective of the communities we serve. Submission of this form is voluntary. Therefore, your decision to participate or decline in the survey will in no way affect your job application.

Your responses will remain 100% anonymous. Moreover, the information obtained shall not inform any hiring decision and may only be used to assess our hiring practices and understand the efficacy of our efforts to create a more diverse and inclusive company.

If you have any questions about the collection or use of this information, please contact jobs@dialogue.co.

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