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Senior Software Development in Test

Bangalore, India

About Dialpad

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

Dialpad’s QA (Quality Assurance) team is responsible for ensuring the quality of software products and applications. As a Senior SDET, you will join us in playing an essential role in testing the complex systems that support our products.  We work cross-functionally and across projects, collaborating closely with developers, designers, and stakeholders to positively impact the quality and performance of the platform to deliver a high-quality, reliable, and user-friendly product to end-users.

Your role

Dialpad’s Software Developer In Test is a skilled developer adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise. You will be building and maintaining system-level test frameworks, including but not limited to API, UI, capacity, and performance tests.  You will lead design decisions and work closely with other senior developers. This is a Hybrid role, which requires you to work closely with people in an office environment.

This position reports to our QA  Manager (in the US)  and will be based in our Bangalore, India Office. The position will require a hybrid working arrangement based out of our Bangalore office.

What you’ll do

  • Design and develop flexible test frameworks to ensure automated coverage of all key user scenarios.
  • Plan, and implement functional, regression, and end-to-end tests, including at the UI, API, and database levels.
  • Set up and execute test automation, derive KPIs, and communicate test results.
  • Provide detailed failure analysis that allows for the rapid resolution of product or test code defects.
  • Develop and execute functional tests against a variety of product features and microservices.
  • Participate in software design discussions and reviews, helping developers add appropriate test hooks into the product.
  • Develop and execute a comprehensive test strategy.
  • Develop reliable and maintainable code, while finding creative and scalable solutions to challenging problems.
  • Mentor other engineers while staying on top of test and software development best practices.

What you’ll bring

  • 6+ years of software development experience, preferably building test automation frameworks for SaaS applications.
  • Strong programming experience, preferably in Python, Java, or JavaScript.
  • Strong design experience including test plans and product design reviews.
  • Excellent written and verbal communication skills in English.Comfortable communicating cross-functionally and with other teams in different geographies.
  • Direct experience applying testing methodologies, including regression, integration, load, and performance testing.
  • Extensive knowledge of Cloud technologies.
  • Experience in setting up CI/CD pipeline with GitHub.
  • Server-side API testing, Integration testing, and a solid understanding of REST APIsKnowledge of Work Force Management Systems is a plus Knowledge of Communication Platforms and VoIP technologies is a plus.

Technologies we use

  • Python, Java, git, GitHub, Jira.
  • GHA (GitHub Actions).
  • Test Automation frameworks: Selenium , TestNG.
  • API frameworks: REST assured, Postman.
  • Docker containers.

Benefits and perks

Benefits and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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