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Partner Alliance Manager

Austin, US

About Dialpad

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

Dialpad’s Partner Alliance Manager is a part of the team assigned to Google on a global basis and will have the exciting opportunity to help drive Dialpad’s growing partnership with Google. This will include ensuring consistent engagement with internal and external key stakeholders to drive forward an effective sell-with partnership. The Partner Alliance Manager will act as a conduit between Dialpad’s sales organization and the Google Cloud sales and partnership teams to drive net new co-sell opportunities and bookings. 

The Dialpad Strategic Partnerships team plays an essential role in the overall company strategy and can expect to be called on by senior leadership for their expertise in sales, marketing, and enablement as it pertains to the overall success of the partnership. The team is responsible for  yielding significant qualified pipeline and bookings results and collaborates closely with sales leaders, account executives, marketing managers, and enablement program managers to reach and exceed their goals.  

Your role

As a Partner Alliance Manager, you’ll contribute to and deliver on our strategy by aligning with and managing Google Cloud’s regional relationships while maintaining focus on the key partnership priorities. This includes driving field sales alignment, training and educating the Google sellers, aligning on key accounts, and providing consistent management and reporting of open co-sell pipeline. By building and maintaining strong professional relationships within the Google Cloud ecosystem, you will help expand meaningful engagement within the partnership while driving net new opportunities and top-line revenue growth.

This position reports to our AVP of Strategic Partnerships.

What you’ll do 

  • Work cross-functionally to support the execution of our joint go-to-market strategy with Google Cloud.
  • Facilitate account mapping and other joint sales engagements between the Dialpad and Google Cloud sales teams in target geographies to drive net new pipeline.
  • Register and manage co-sell leads and pipeline utilizing Dialpad’s internal CRM and the Google partner registration portal.
  • Collaborate frequently with key members of the Dialpad Strategic Alliance Team and Google Cloud go-to-market partnership teams.
  • Lead regional partner sales trainings and be able to effectively articulate the value of the partnership.
  • Meet and exceed quarterly quotas and goals.
  • Travel to events and meetings as needed to support the partnership.

Skills you’ll bring 

  • 3+ years of partner sales management experience.
  • Preferred background in working with/for a major Cloud Solution Provider (AWS, GCP, Azure).
  • Strong presentation skills (both in-person and virtual).
  • Team player with a strong drive and desire to yield significant revenue growth.
  • Track record of meeting and exceeding deadlines.
  • Ability to align cross-functionally within numerous internal organizations.
  • Experience in strategic account management and planning.
  • Passion for working with and growing large partnerships / organizations.
  • Excellent written and verbal communication skills.
  • Direct sales experience preferred but not required.
  • Self starter with strong  organizational skills.
  • Creative thinker with professional business acumen.
  • BA/BS degree or equivalent.

Dialpad benefits and perks

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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