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Recruiting Coordinator (Night Shift)

Manila, Philippines

About Dialpad

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.

The team 

We believe that our People team is an invaluable resource to the overall health of our organization. You will join a passionate group that cares deeply about our employees—working hard to help guide our unique culture and create a truly enjoyable place to work. 

Who you are

As a Recruiting Coordinator you’ll ensure a seamless, candidate-friendly hiring process. You’ll be the driver for keeping the process organized and actively maintaining clear lines of communication with recruiters, hiring managers, executives, and candidates. You will thrive at getting things done in a fast-moving environment while keeping our candidates top of mind. Collaborate closely with recruiters, sourcers, and hiring managers to move candidates through the interview process. 

You are a detail oriented individual that thrives in a fast pace and high volume environment, pulling from past equivalent coordination experience. You operate with an incredible sense of urgency. With the ability to adapt in a fast-paced environment, a strong collaborator who can shift communication styles to work with different types of people through strong verbal and written communication skills, interpersonal skills, and strong organizational skills. 

In your first 30 days: 

  • You’ll get immersed into the Recruiting Coordinating Team and familiarizing yourself with the Tools, Process, and internal Stakeholders. 
  • Build a strong relationship with key stakeholders (recruiters, sourcers, hiring managers, etc.) and maintain effective communication channels. 
  • Act as point of contact for candidates; coordinate, schedule, and manage interviews in a timely and accurate manner. 

In your first 60-90days: 

  • Partnering with Stakeholders to suggest improvements in the current process to optimize and streamline recruiting coordination function. 

What you'll do:

  • Coordinate interview schedules for candidates, hiring managers, and interview panel members.
  • Communicate interview details and logistics to all parties involved, including scheduling changes or updates.
  • Manage candidate correspondence regarding interview scheduling, ensuring timely and professional communication.
  • Assist in the preparation of interview materials, including interview guides, assessment tools, and evaluation forms.
  • Maintain accurate and up-to-date records of interview schedules and candidate availability in the applicant tracking system (ATS).
  • Provide administrative support to the Ops team, including data entry, file management, and document preparation.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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