Medical Assistant / Patient Representative (Full-time)

About Diana Health 

Diana Health is a high-growth network of modern women's health practices.  We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.  

We are an interdisciplinary team joined together by our shared commitment to transform women’s health.  Come join us!

Role Description

We are looking for a flex Medical Assistant/Patient Representative who is passionate about delivering patient-centered care and supporting an interdisciplinary care team in a busy women’s health practice. You will play a critical role in ensuring smooth day-to-day practice operations in addition to managing a range of clinical and administrative responsibilities. The ideal candidate is excited about the
opportunity to deliver a clinically and operationally excellent and compassionate patient experience for women and their families.  

Medical Assistant Responsibilities

• Support provider workflows to ensure smooth operations, including:
• Room patients, including taking vital signs and ensuring intake information is
  correctly listed in patient charts
• Turnover rooms at the end of visits, including cleaning and sterilizing equipment
  after use
• Support providers during in-office gynecological procedures and exams
• Other clinical duties as requested
• Assist with drawing and interpretation of patient labs, including:
• Blood draws
• Point-of-care (POC) tests (e.g. UPT, COVID, influenza, glucose, etc.)
• Vaccine administration
• Support operational processes to ensure a clean and high-functioning space:
• Maintain clinical inventory list ensuring its up to date and we always have
  adequate medical supplies
• Stock exam rooms and procedure rooms with medical supplies, linens, etc.
• Support with medical records management
• Assist with light housekeeping duties
• Adhere to established practice policies and procedures and follow state and
  federal regulations

Qualifications

• High School Diploma/GED
• 1+ years relevant experience in the healthcare field preferred
• CMA and phlebotomy certified
• Strong computer skills and familiarity with EMRs
• Proficiency with Google Suite or Microsoft Office Products
• Tendency to organize and create structure in a fast-paced, dynamic environment

Benefits

• Competitive compensation
• Health; dental & vision, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave 

About the greater Nashville area

Nashville is a growing city with a vibrant arts culture, top ranked education programs, and incredible outdoor attractions. It is listed in the top 25 "Best Places to Live" and known for its friendly people and legendary food scene.

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful