Program Manager, Practice Implementation(Full-Time)

About Diana Health 

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.  

We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us!

Role Description

Diana Health is seeking a highly-motivated, adaptable, results oriented individual to take on the role of Program Manager, Practice Expansion & Implementation. 

This role will oversee the implementation of our new practices; driving alignment across internal functions and external hospital partners for on time delivery and opening of new clinics. Successful implementation is contingent on effective communication and leadership across multidisciplinary workstreams; including but not limited to real estate and construction, recruitment, marketing, procurement, compliance and training. 

What you’ll do:

Single point of contact for new practice implementation

• Own the roadmap and communication at Diana Health leading up to a clinic opening
• Lead internal meetings and communications across cross-functional stakeholders to ensure milestones are being met 
• Set and coordinate meeting and planning cadence across Diana Health and the Hospital executive teams to ensure alignment
• Support key processes where necessary to maintain timelines and ensure highest priority issues are addressed and resolved
• Support key workstreams such as compliance and procurement 
• Collaborate with regional leadership on change management processes, including mapping clinical workflows and training new team members
• Contribute to new expansion standards and process improvements 

Support established practice expansion and improvement

• Contribute to the iteration and improvement of operating practices, including facilities improvements, in-market expansion and process improvements 
• Collaborate with on-site team to support feedback and propose improvements to aid in further expansion and streamline practice operations (ie procurement, inventory management and design)
• Work with regional directors and practice managers on internal communications and change management programs as necessary

Who you are:

• Dynamic, entrepreneurial individual with outstanding problem-solving, analytical and interpersonal skills
• Superb written and verbal communicator, with the ability to effectively interact with stakeholders at all levels.
• A strong problem solver. Results oriented with a bias towards action and data driven decision making
• A strong project manager, with a keen attention to detail.
• A fast learner with an ability to absorb and synthesize a broad range of information
• Effective in high-pressure situations with an ability to handle multiple tasks simultaneously
• Proactive and self-motivated, with the ability to work autonomously and manage multiple priorities simultaneously
• Flexible and adaptable and able to thrive in a dynamic and rapidly changing startup environment
• Flexibility / ability to travel up to 60% of the time

Experience:

• Bachelor's degree required, Business or Healthcare related field a plus 
• 2+ years experience, ideally in consulting; business development or another similar field

Benefits

• Competitive compensation
• Medical, dental, and vision insurance, with an HSA/FSA option
• 401(k) with employer match
• Paid time off
• Paid parental leave 

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful