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Commercialization Manager

New York City, NY

COMMERCIALIZATION MANAGER

ABOUT THE ROLE: 

At DIG, culinary excellence is the foundation of everything we do. As our Commercialization Manager, you'll play a critical role in supporting culinary innovation and bringing new menu items to market that are built for quality, consistency, and scale.

This is a highly collaborative, hands-on role for someone with strong culinary instincts, operational know-how, and a passion for process improvement. You’ll partner with the Director of Business Strategy and the Culinary Director to execute product development briefs, working closely with chefs to finalize recipes and with suppliers to commercialize ingredients. You’ll also coordinate with Operations, Supply Chain, and Training to ensure flawless execution in every kitchen.

YOU WILL:

  • Support the Culinary team in bringing product briefs to life—from early concepting through final recipe validation.
  • Work with the Director of Business Strategy to analyze & determine the best path forward on menu changes.
  • Test and refine recipes to ensure they meet brand standards for flavor, consistency, and operational feasibility.
  • Partner with suppliers and the supply chain team to commercialize ingredients and products that meet quality and scalability requirements.
  • Collaborate with Operations and Training to ensure successful execution across the fleet, including the development of SOPs, tools, and rollout plans.
  • Participate in kitchen tests & tastings, gather feedback, and iterate quickly to optimize for taste, efficiency, and cost.
  • Assist with ingredient and equipment testing to support innovation and kitchen workflow improvements.
  • Manage timelines, track progress, and drive cross-functional follow-ups to ensure projects stay on schedule.
  • Contribute to the innovation pipeline by staying informed on culinary trends & competitive menus.

 

YOU ARE:

  • Commercially minded. You know how to translate great culinary ideas into scalable, profitable menu items, balancing creativity with operational execution.
  • Collaborative. You work seamlessly across departments—from chefs to supply chain to training—and know how to bring stakeholders together.
  • Process- and detail-oriented. You thrive on structure, manage complex timelines with ease, and bring a data-informed mindset to every project.
  • Efficient and accountable. You take ownership of deliverables, keep things moving, and ensure deadlines are met.
  • Hands-on. You’re just as comfortable in the test kitchen as you are reviewing spreadsheets or managing project trackers.

YOU HAVE:

  • 3–5 years of experience in culinary innovation, product development, or commercialization, ideally in a multi-unit restaurant or foodservice environment.
  • Experience working with chefs to develop and scale recipes that are both creative and operationally sound.
  • A solid grasp of food costs, menu profitability, and how to make a menu item both exciting and financially viable.
  • Strong project management skills and a proven ability to keep multiple initiatives on track.
  • A data-driven mindset and the ability to analyze results to guide decisions and refine processes.
  • Excellent communication and collaboration skills, with experience working cross-functionally to bring ideas to life.

COMPENSATION:

Salary Range: $85,000-120,000/year

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include a bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include current market location, skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

 

PERKS AND BENEFITS:

  • Health Insurance (Medical, Dental, and Vision)
  • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
  • Short-Term Disability
  • Bonus Potential
  • Phone reimbursement
  • Commuter benefits
  • Company laptop
  • Flexible vacation time (up to 20 days a year)
  • Hybrid work environment
  • Complimentary DIG lunch every day

 

ABOUT US:

DIG is an upscale fast casual brand with 30+ locations throughout the northeast. We're committed to sourcing, cooking, and serving delicious, seasonal vegetables and culinary comfort food at scale. Sound good? Tastes even better.

Each of our restaurants is run by a chef and an entire culinary team, all dedicated to cooking from scratch all day. We've trained a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. That's because we believe that knife skills are life skills.

We're focused on doing things right, building our business on good food and great people.We believe access to good food shouldn’t have to be a movement, an ethos or even a doubt. Which is why we built DIG to be fresher – from sourcing to serving. 

To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

 

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law  (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

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