Staff Software Engineer in Test

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview 

As a Staff Software Engineer in Test, you will take ownership of testing duties responsibilities for specific modules or features. This involves devising test plans and crafting test cases. Your responsibilities encompass both manual and automated testing. Moreover, you'll design systems and configurations to manage system load, as well as tackle performance-driven test cases and optimization scenarios. Your role extends beyond just overseeing technical automation; it entails offering leadership and strategic guidance to an automation engineering team. You'll also engage proactively with our developers and customer support teams. 

Key Responsibilities 

• Collaborate with cross-functional teams to understand business and technical requirements for automation.  
• Identify potential areas for automation and prioritize projects based on potential impact and feasibility. 
• Design an automation framework that meets the technical and business requirements. 
• Evaluate and select appropriate automation tools, frameworks, and technologies. 
• Leading a team of automation engineers in developing automated solutions and frameworks.
• Write and review code/scripts for automation scripts and workflows.
• Propose and implement enhancements to existing automation processes to improve efficiency and effectiveness.
• Conduct testing and validation of automated processes to ensure accuracy and reliability.
• Document best practices, guidelines, and standards for automation development within the organization.
• Mentor and coach the automation engineers, providing technical guidance and support.
• Ensure that automated processes adhere to relevant industry standards, regulations, and security protocols.
• Monitoring application performance and responding to incidents
• Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team’s Lead Time, Deployment Frequency, Mean-time-to-recovery, and Change Failure Rate.
• Actively participate in enhancing processes by consistently offering improvement suggestions during team retrospectives.
• Independently manage your deliverables in JIRA without others’ involvement. 

What you need to succeed 

• Minimum of a Bachelors degree, preferably in Computer Science, Engineering, Math, or a related field, with 5-10 years of software QA experience and contributing to full product lifecycles. 
• Minimum 4 years of experience testing enterprise web applications, UI automation testing using Cypress/ WebdriverIO / Protractor / Selenium WebDriver, or any other BDD tools. 
• Expert in at least one language such as JavaScript, Typescript, Python, C#, or Java. JavaScript and TypeScript is highly preferred. 
• Designing test frameworks for test automation, test environments
• Good Knowledge of Software Development/Testing Life Cycle.
• Experience working with Agile and Kanban/Scrum processes.
• Experience in test data mocking/stubbing.
• Experience with continuous integration using Code Pipeline/Jenkins/Docker.
• Experience in automating Python applications. Experience in automating Serverless applications and CDK/Terraform.
• Knowledge of white box testing; knowledge of performance, load, and stress testing web applications.
• Experience in API testing.
• Good knowledge of SQL and writing queries. Experience in cross-browser testing. 

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}