Principal Security Operations Analyst

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:  

Principal Security Operations Analyst is a part of high impact security operations team focused on protecting Diligent personnel, sites and assets worldwide. As part of the Security team, you will help to with the strategy, development, and deployment of a comprehensive physical and logical security operation programs. The position is responsible for oversight and operations on security event monitoring, incident response, user behaviour analysis, threat hunting, in addition to maintaining the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards. 

 

Key Responsibilities  

• Design and implement security measures to enhance the organization's security posture 

• Oversee the process of scanning for vulnerabilities, assessing risks, and ensuring patches are applied effectively in collaboration with Site Reliability Engineering (SRE) and Engineers. 

• Utilize threat intelligence sources to enhance detection capabilities and proactive threat hunting  

• Act as a point of escalation for issues related to security expertise  

• Create and deliver reports that outline the current state of security operations, highlighting important metrics and insights to senior management and stakeholders. 

• Work closely with teams across IT, Engineering, and Governance, Risk, and Compliance (GRC) to establish and enforce security practices and initiatives. 

• Respond to security alerts generated by tools like Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), CNAP, etc., and take appropriate actions. 

• Take the lead in responding to incidents and ensure documentation and reports meet compliance requirements. 

• Evaluate current and prospective security tools to enhance the organization's overall security readiness. 

• Provide mentorship and guidance to less experienced team members 

 

Required Experience/Skills  

 

• 5+ years of experience in security role, with a focus on incident response and threat detection. 

• Working experience in information security, especially on a Computer/Security Incident Response Team (C/SIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC) 

• Working experience with regulatory compliance and information security management frameworks (e.g., ISO 27000, COBIT, NIST 800, etc.) 

• Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one. 

• Technical expertise in anti-virus solutions, virus outbreak management, and the ability to differentiate virus activity from directed attack patterns. 

• Technical expertise in Intrusion Prevention System (IPS)/Intrusion Detection System (IDS), SIEMs, end point protection systems, etc.  

 

Preferred Experience/Skills  

 

• Prior experience in situations requiring one to react quickly, decisively, and deliberately in high-stress, high-impact situations. 

• Must have strong interpersonal skills with the ability to interact with customer’s technical, non-technical easily and effectively, support, and business staff at all levels. 

 

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}