Executive Assistant

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview 

Diligent is seeking a bright, energetic and communicative Executive Assistant to work closely with our executive team, primarily focused on high-level support and partnership for C-suite leaders. This role offers significant exposure to our senior leaders and a fast-paced, transformational environment during an exciting period of growth. In addition to classic Executive Assistant duties, the role integrates select office management responsibilities to ensure the effective operation and positive experience of our Washington, DC (or Baltimore) office community. 

The successful candidate is a highly organized, proactive self-starter with a confident, resourceful, and positive approach—ready to take ownership of diverse tasks and partner with both executive leadership and local office teams. 

Key Responsibilities 

• Executive Support 
  • Proactively manage multiple C-suite calendars across multiple time zones, facilitating meetings with executives and employees. 
  • Coordinate domestic and international travel arrangements for executive leadership. 
  • Organize and book venues for meetings, corporate gatherings, and individual office events. 
  • Manage expense reimbursements and prepare expenditure reports. 
  • Make strategic decisions on venues, formats and catering for company events. 
  • Provide logistical support for executive-driven projects, special initiatives and research. 
  • Handle ad hoc operational projects assigned by executives. 
  • Support and help build a positive local office community. 
• Office Management (Selected Responsibilities) 
  • Order office supplies, snacks, beverages, and catering as directed by office leadership or executives, regularly tracking spend and managing office expenses. 
  • Manage and distribute incoming packages, mail, tax notices, bills, memos, AP/AR communications. 
  • Serve as the point of contact for building and property management communications. 
  • Coordinate event and conference room scheduling (including catering for departmental lunches and non-executive meetings). 
  • Organize ongoing maintenance and repair needs, engaging vendors or contractors as needed (e.g., cleaning services, electricians, plumbers, air conditioning, furniture repairs). 
  • Support office engagement initiatives alongside local culture club or site lead, including team building and networking events. 

Required Experience & Skills 

• Minimum 5 years of experience supporting senior executives, with a strong background in executive administration. 
• Previous experience in office management or customer-facing administrative roles strongly preferred. 
• Excellent written and verbal communication skills. 
• Highly organized, analytical and able to effectively solve scheduling, process, and organizational problems. 
• Integrity and discretion in handling confidential and sensitive information. 
• Strong interpersonal skills: positive outlook, resourceful, proactive, confident in communicating with executives and other EAs. 
• Proficient with Microsoft Office Suite (Outlook, OneNote, Word, Excel, PowerPoint). 
• Must be in the office 5 days per week during normal business hours. 
• Ability to navigate travel booking and ticketing platforms. 

This hybrid EA-Office Manager position is central to Diligent’s operational excellence and transformational growth—helping to shape an engaging, high-performance environment for our leaders and broader team. 

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}