Solution Sales Executive - Ethics & Compliance

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

The Solutions Sales Executive II is a strong solution specialist with deep working knowledge of Diligent’s Ethics & Compliance products, with a particular focus on Third Party Risk Management and Whistleblowing solutions. This role supports revenue growth by understanding customer needs, positioning the right solutions, and helping customers address specific business and compliance challenges. 

This is an individual contributor role that involves engaging directly with customers, supporting opportunities, and partnering closely with Account Executives throughout the sales cycle. As a trusted solution partner, the Solutions Sales Executive II provides product and domain expertise during discovery, demos, and solution discussions, helping to influence buying decisions. The role also includes sharing knowledge with peers to help strengthen overall solution understanding across the sales organisation. 

This position suits a commercially minded, collaborative seller who is comfortable operating in a solution-led environment, influencing outcomes, and consistently delivering results while living Diligent’s values. 

Key Responsibilities 

• Demonstrates strong technical and domain knowledge of Diligent’s Ethics & Compliance products and solutions. 

• Applies sound judgment, product expertise, and analytical thinking to recommend solutions for customer challenges, including more complex use cases with guidance where needed. 

• Uses a solution-selling approach to understand customer needs and position solutions within the Diligent One Platform. 

• Drives high levels of prospect engagement and satisfaction through proactive outreach, relevant insights, and timely follow-ups to support opportunity creation and progression. 

• Partners with the Sales team on account planning, proposals, presentations, and other sales materials that clearly articulate solution value and technical capabilities. 

• Effectively utilises sales tools to prospect, support pipeline generation, schedule meetings, improve win rates, and contribute to bookings. 

• Maintains accurate CRM records, forecasts, and regular reporting on pipeline and closed deals. 

• Develops an understanding of the competitive landscape, customer priorities, and industry trends to support account and opportunity strategy. 

Required Experience / Skills 

• Experience selling Ethics & Compliance, Third Party Risk Management, or Due Diligence solutions is preferred.  

• Experience supporting or managing complex sales cycles and contributing to larger, multi-stakeholder deals. 

• Strong relationship-building skills with the ability to engage stakeholders across different levels of an organisation. 

• A continuous learning mindset with interest in developing deeper product, industry, and customer knowledge. 

• Clear, confident communication and presentation skills with the ability to influence through insight rather than authority. 

• High curiosity and empathy, with strong questioning and listening skills to understand customer context and challenges. 

• Self-motivated, results-oriented, and comfortable working in a fast-paced, evolving environment. 

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}