Senior Salesforce Developer

Role Overview

As a Senior Salesforce Developer at Diligent, you will design, build and deliver high-quality Salesforce solutions. You will work on complex, multi-cloud initiatives that directly support teams across Sales, Customer Success and Customer Support, applying deep technical expertise and hands-on development skills to create scalable, well-engineered implementations.

In this role, you'll turn business needs into robust technical solutions across Sales Cloud, Service Cloud, CPQ and Experience Cloud, collaborate closely with fellow Salesforce professionals, and help shape how Salesforce is used as a strategic platform and not just a CRM. Your work will improve revenue operations, customer experience and internal efficiency, while giving you meaningful influence over technical decisions and engineering quality.

Here's a breakdown of what you will do

• Design, build and deliver scalable, secure Salesforce solutions across Sales Cloud, Service Cloud, CPQ and Experience Cloud, including integrations with other core systems.
• Translate business and product requirements into end-to-end technical solutions, contributing from discovery and design through build, testing and deployment.
• Write and review high-quality Apex, Lightning Web Components (LWC), Flows and integrations using REST/SOAP APIs.
• Contribute to architectural discussions and technical decisions, advocating for best practices, performance and maintainability.
• Champion development standards, CI/CD practices and release processes across Dev, QA, UAT and Production.
• Mentor junior developers and admins through code reviews, pairing and knowledge sharing.
• Partner with product owners, business analysts and stakeholders to clarify requirements, communicate trade-offs and ensure successful adoption.

These are the essentials you'll need to get an interview

• 4–7+ years of experience working with Salesforce, including significant hands-on development in Sales Cloud and Service Cloud.
• Strong hands-on expertise with Apex, LWC, Flows, SOQL and core Salesforce configuration.
• Proven track record building and delivering scalable solutions across multiple Salesforce clouds and system integrations (REST/SOAP, middleware).
• Solid understanding of Salesforce data modelling, security model, governor limits and general architecture.
• Experience writing clean, testable, well-documented code and following structured release and deployment practices.
• Experience working in Agile/Scrum environments and collaborating closely with product and business stakeholders.
• Clear, proactive communication skills, with the ability to explain technical concepts to non-technical audiences and contribute to design discussions.

It would be great if you had these too, but we'll support you if you don't

• Experience in SaaS or product-based companies, especially in governance, compliance or other enterprise platforms.
• Familiarity with Salesforce DevOps tooling such as Jira, Git and release tools like Copado or Gearset (or similar).
• Background in CPQ and/or Experience Cloud on larger, multi-cloud Salesforce implementations.
• Relevant Salesforce certifications (e.g. Platform Developer I/II, JavaScript Developer I, Application Architect track).

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}