Product Manager

Here's a summary of the role:

Do you enjoy building products that solve complex customer challenges and shape the future of governance, risk, and compliance (GRC)?

As a Product Manager at Diligent, you'll own the strategy, roadmap, and delivery of innovative SaaS products that help organizations make better decisions and manage risk more effectively. You'll work closely with Engineering, UX, Customer Success, Sales, and other cross-functional teams to translate customer needs into impactful product experiences.

This is an exciting opportunity for an experienced Product Manager with a strong background in GRC, Regulatory, or Financial products who is passionate about customer-centric product development, emerging AI capabilities, and delivering measurable business outcomes.

What You'll Do

• Own the product roadmap from ideation through launch and ongoing optimization.
• Define product strategy, business outcomes, and success metrics aligned with customer and business needs.
• Act as the voice of the customer by gathering insights and translating them into product requirements.
• Partner with Engineering, UX, Customer Success, Sales, and Marketing to deliver high-quality product experiences.
• Create, prioritize, and maintain a well-defined product backlog and user stories.
• Drive product discovery, feature prioritization, and roadmap planning.
• Monitor product performance, user engagement, and business outcomes to guide future enhancements.
• Conduct market research, competitor analysis, and industry trend analysis to identify new opportunities.
• Develop deep domain expertise in governance, risk, compliance, and regulatory technology.

What We're Looking For

• 4+ years of Product Management experience, with recent experience building GRC, Regulatory, or Financial products.
• Strong experience managing SaaS products throughout the product lifecycle.
• Experience working with GRC platforms.
• Exposure to or a proven track record of delivering Agentic AI or AI-powered product capabilities is highly desirable.
• Strong ability to write clear functional requirements and user stories.
• Experience collaborating with cross-functional teams and stakeholders across the business.
• Excellent communication, prioritization, and organizational skills.
• Customer-first mindset with strong analytical and problem-solving abilities.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}