Software Integration Administrator

 

THE OPPORTUNITY

Are you interested in a dynamic and evolving IT position? Do you crave highly diverse IT platforms to dig into and learn from? Do you have an engaging personality with a proactive and positive attitude? If this describes you, you may be looking for this role in Dillard's Software Integration and Administration! 

This uniquely diverse position will interface with all areas of technology and all lines of business.  As a Software Integration Administrator, you will have the opportunity to enhance your current skills while learning new ones along the way. You will work on challenging projects and be able to see how your role contributes to overall business success.  

 

THE TEAM

This role is on our Software Integration and Administration team, which consists of closely-knit team members who value diverse skills, experiences, and perspectives. Our team is constantly evolving, so the ability to adapt quickly is important for success in this role. As a member of this team, you will need to be able to take the initiative to get things done, but you will also have the support of your team as you learn new skills and technologies. We are excited to add a new team player to share in our successes!

 

WHAT YOU WILL DO

• Work with network engineers, system administrators, database administrators, and information security to design application server environments 
• Serve as a liaison between the Infrastructure administration groups and end-users of the applications
• Understand how the IT issues we face impact the overall business and be able to proactively identify potential problems as well as solutions
• Develop relationships with vendors and internal clients, ensuring that systems meet corporate quality standards and conform to industry best practices
• Meet with clients and understand their needs, as well as translate those into technical requirements
• Coordinate with development teams to identify business needs
• Architect and automate business processes within the application framework of Dillard’s  
• Participate in an on-call rotation

 

THE "MUST-HAVES"

• Authorization to work in the United States without sponsorship
• Ability to work onsite at Corporate Headquarters in Little Rock, AR
• Analytical and problem-solving abilities
• Ability to prioritize and execute tasks in a high-pressure environment
• Excellent oral and interpersonal communication skills
• Ability to follow directions and complete tasks in a timely manner
• Experience with *NIX and/or Windows
• Possesses effective scripting and automation knowledge, and the ability to analyze systems and determine how these systems can meet the client's needs

 

THE "NICE-TO-HAVES"

• Skilled at working within a team-oriented, collaborative environment
• Experience with LDAP (Lightweight Directory Access Protocol) or Active Directory
• Experience in application development
• Strong technical documentation skills
• Experience with multiple scripting languages
• Experience with Java, JavaScript, and/or PowerShell would be very beneficial

 

WITHIN 1 MONTH YOU’LL

• Learn the apps the team is responsible for.
• Familiarize yourself with Tenable, and be able to navigate within the application.
• Familiarize yourself with the IAMS process.
• Work with the team lead to know what application you’ll become the SME on.

 

WITHIN 2 MONTHS YOU’LL

• Be able to navigate in ServiceNow and know how to open a change ticket. 
• Be able to discuss the mail flow and understand how an email flows through our applications.
• Be able to create new FTP rules on demand and rerun our existing rules when requested. 
• Be able to create a Lucidchart diagram and documentation for one of your applications. 

 

WITHIN 3 MONTHS YOU’LL

• Be able to speak in detail about the IAMS process.
• Be able to resolve software vulnerabilities and install updates on your assigned applications.
• Be familiar with our code repository and how to handle its day-to-day maintenance.
• Join the on-call rotation and be able to handle on-call for the applications you’ve been assigned.  

 

No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position