AR Specialist

AR SPECIALIST – ACCOUNTS RECEIVABLE SPECIALIST:

Successful applicant will be assigned to the Accounts Receivable department. Job responsibilities include, yet are not limited to, the following:  

• Contact customers by phone, e-mail, or internet (portals) to secure payments 
• Ensures open items are reconciled with customer records and resolving any discrepancies.
• Track and resolve all customer payment discrepancies (deductions).
• Issues corrective finance documents for validated discrepancies.
• Organizes and reviews all assigned accounts, identifies behavior, and manages accordingly.
• Supports the Credit Team in managing order release and control high risk accounts.
• Give and keep visibility to the Sales Team on their portfolio’s Collection status
• Collaborates with Sales and Customer Service Teams to resolve AR related issues.
• Detects red flags on customer accounts to prevent potential loss.
• Coordinates with Cash Application Team to resolve open unapplied cash or credits
• Proposes uncollectable debt write offs, well supported, and analyzed
• Owns their portfolio and follow up with actions and escalations to resolve and prevent bad debt.
• Performs reporting as required.
• Achieve monthly personal and team Collection targets around Collections, Bad Debt and Deduction.
• Prepare the litigation file for Legal procedures
• Supports and promotes ideas for improvement of internal processes.
• Collaboration on projects.

Desired skills:

• Bachelor’s degree in Business or Finance
• Fluent French, or Spanish & Portuguese spoken and written, in addition to English. 
• Some work experience in Accounts Receivables is valued
• Assertive, dynamic, organized with a methodical approach.
• Ability to handle high volume transactions (payment negotiations, disputes).
• Negotiation skills
• Good interpersonal skills and real team player

IT skills:

• Intermediate skills at using Excel
• Knowledge of ERP, preferably SAP, M3 and/or Dynamics365